لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.0
المرافق8.9
الخدمة8.6
النظافة9.0
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(99)
تقييمات إيجابية(30)
تقييمات مع صور / فيديو(5)
إقامة رائعة!(6)
تقييمات سلبية(1)
Jagdish
غرفة سوبيريور - إطلالة على المدينة
تم التسجيل الوصول يوليو 2025
أزواج
1 تقييم
10/10
متميز
تم النشر في 21 أغسطس 2025
Would recommend the hotel to every who is looking for friendly, clean, spacious, close to business center,
We had a medical issues, they were very helpful to assist and help. Allowed late check out and from Manager Ashish, Front staff and rest of the hotel staff were very accommodating and helpful
ترجمة
رد من مكان الإقامة: Dear Jagdish,Greetings from Golden Tulip Westland's Nairobi !!Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly pleased to hear that you found our hotel friendly, clean, and spacious, and that our location near the business center was convenient for you.It was our pleasure to support you during your medical situation, and we’re glad we could help make your stay a bit easier. Your appreciation means a lot to Manager Ashish, our front desk team, and all the staff who strive to provide caring and accommodating service every day.We hope to welcome you back again under better circumstances, and please don’t hesitate to reach out if there’s anything we can do to make your next stay even more comfortable.Best Regards,Irshad QuazzafiGeneral Manager
Hossam wahed mostfa
Standard Room - Commercial View
تم التسجيل الوصول يوليو 2025
رحلة عمل
6 تقييم
10/10
متميز
تم النشر في 8 أغسطس 2025
فندق ممتاز
رد من مكان الإقامة: Dear Hossam,Greetings from Golden Tulip Westland's Nairobi !!Thank you for your kind words! We're glad you had an excellent experience and hope to welcome you back soon.Best Regards,Irshad QuazzafiGeneral Manager
Igor_S_S
Standard Room - Commercial View
تم التسجيل الوصول مايو 2025
رحلة مع الأصدقاء
5 تقييم
8.0/10
جيد جداً
تم النشر في 8 يونيو 2025
I recently stayed at Golden Tulip Westlands Nairobi and overall had a pleasant experience. The hotel is fairly new, well-maintained, and in a convenient location. The staff were friendly and welcoming throughout my stay, and the room was comfortable and met all expectations. Breakfast was also very good with a nice variety of options.
However, I was quite disappointed with the swimming pool. It was not properly maintained — the water was dirty, and the surrounding tiles were broken, making it unsafe to use. Unfortunately, this was a major downside to an otherwise good stay.
ترجمة
رد من مكان الإقامة: Dear Igor,Greetings from Golden Tulip Westlands Nairobi...!!!Thank you for choosing to stay at Golden Tulip Westlands Nairobi and for taking the time to share your valuable feedback.We are delighted to hear that you had a pleasant experience overall and appreciated our convenient location, comfortable rooms, welcoming team, and breakfast offerings. Your kind words have been shared with the team and are truly appreciated.However, we sincerely regret to learn about your disappointment with the swimming pool facilities. Please accept our heartfelt apologies for this shortcoming. Your comments regarding the pool's cleanliness and the condition of the surrounding area have been taken very seriously. We have already escalated this to our maintenance and housekeeping teams for immediate attention to ensure the issue is resolved and guest safety is prioritized.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better experience in the near future.Warm regards,Irshad QuazzafiGeneral Manager
Guijixiansen
Standard Room - Commercial View
تم التسجيل الوصول فبراير 2025
رحلة عمل
32 تقييم
10/10
متميز
تم النشر في 8 يونيو 2025
入住體驗感很好,很方便
ترجمة
رد من مكان الإقامة: Dear Guijixiansen,Greetings from Golden Tulip Westlands Nairobi...!!!Thank you for your kind feedback.We’re delighted to hear that you found the check-in experience smooth and convenient. Our team strives to ensure a warm and hassle-free welcome for all our guests, and your recognition truly means a lot to us.We look forward to welcoming you back to Golden Tulip Westlands Nairobi soon.Warm regards,Irshad QuazzafiGeneral Manager
مستخدم نزيل
غرفة سوبيريور - إطلالة على المدينة
تم التسجيل الوصول أبريل 2025
رحلة عمل
11 تقييم
10/10
متميز
تم النشر في 28 مايو 2025
我是住習慣了,基本每次都住,其他的也沒敢選
ترجمة
رد من مكان الإقامة: Dear Guest,Greetings from Golden Tulip Westland's Nairobi!!Thank you so much for your continued trust and loyalty. We're truly honored to be your go-to choice, and we're always here to make sure you feel right at home. We look forward to welcoming you again soon!Best Regards,Irshad QuazzafiGeneral Manager
مستخدم نزيل
Standard Room - Commercial View
تم التسجيل الوصول أبريل 2025
مسافر منفرد
3 تقييم
10/10
متميز
تم النشر في 10 مايو 2025
It was a good stay
Nice environment, location is good, food is good
ترجمة
رد من مكان الإقامة: Dear Sir/ Ma'am,Greetings from Golden Tulip Westland's Nairobi...!!!Thank you for your kind words! We’re happy to hear you enjoyed the environment, convenient location, and our food offerings. It was a pleasure having you with us, and we hope to welcome you back for another great stay soon.Best Regards,Irshad QuazzafiGeneral Manager
مستخدم نزيل
Standard Room - Commercial View
تم التسجيل الوصول فبراير 2025
رحلة عمل
17 تقييم
10/10
متميز
تم النشر في 14 مارس 2025
第三次入住了,很不錯
ترجمة
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands Nairobi...!!!Thank you for choosing to stay with us once again. We are thrilled to hear that your third visit was a great experience. Your continued support means a lot to us, and we truly appreciate your loyalty.We look forward to welcoming you back for many more wonderful stays. If there’s anything we can do to make your next visit even better, please let us know.Best regards,Irshad QuazzafiGeneral Manager
jiez0318
Standard Room - Commercial View
تم التسجيل الوصول سبتمبر 2024
رحلة عمل
66 تقييم
8.0/10
جيد جداً
تم النشر في 7 ديسمبر 2024
一般一般一般
ترجمة
رد من مكان الإقامة: Dear Jiez,Greetings from Golden Tulip Westlands, Nairobi!We hope you are doing well.Thank you for your feedback. We sincerely appreciate your time and kind words.We would be delighted to welcome you back and look forward to hosting you again.Best Regards,Irshad QuazzafiGeneral Manager
مستخدم نزيل
Standard Room - Commercial View
تم التسجيل الوصول سبتمبر 2024
رحلة عمل
2 تقييم
6.5/10
تم النشر في 9 أكتوبر 2024
スタッフフレンドリーだが、部屋も朝食も値段に見合わない。
ترجمة
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands Nairobi...!!Thank you for sharing your feedback with us. We are pleased to hear that you found our staff friendly, as we take great pride in providing warm and welcoming service.However, we regret that the room and breakfast did not meet your expectations in terms of value. Your feedback is important to us, and we will review these aspects to ensure we continue improving our guest experience.We truly appreciate your honesty and hope to have the opportunity to welcome you back for a better stay in the future. Please feel free to share any specific suggestions—we would love to make things right.Best regards,Irshad QuazzafiGeneral Manager
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands Nairobi...!!Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our cleanliness, convenient location, and the warm hospitality of our team. It’s also wonderful to know that you enjoyed the breakfast experience.We acknowledge your comments regarding the facilities and appreciate your honest input. We are always looking for ways to enhance our guests' comfort, and your feedback helps us improve.We look forward to welcoming you back for another enjoyable stay.Best regards,Irshad QuazzafiGeneral Manager
مستخدم مجهول
غرفة سوبيريور - إطلالة على المدينة
تم التسجيل الوصول يونيو 2024
مسافر منفرد
170 تقييم
8.0/10
جيد جداً
تم النشر في 16 يوليو 2024
Good hotel in a safe location with friendly staff. Since the setup of their WIFI isn't done correctly, some email accounts are not working although those accounts are fully compatible with the WIFI of all the other hotels and Safari.com provider as well.
ترجمة
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands Nairobi...!!!Thank you for your valuable feedback and for highlighting our safe location and friendly staff. We sincerely regret the inconvenience you experienced with our WiFi.We’re pleased to inform you that we have recently upgraded our WiFi system to enhance connectivity and ensure a seamless experience for all our guests. Your comfort and convenience are our top priorities, and we truly appreciate your patience as we continuously work to improve our services.We look forward to welcoming you back for an even better stay and a much-improved WiFi experience. Please do not hesitate to reach out if you need any assistance during your next visit.Best regards,Irshad QuazzafiGeneral Manager
Gudumanyouzhe
Standard Room - Commercial View
تم التسجيل الوصول مايو 2024
رحلة عمل
14 تقييم
8.0/10
جيد جداً
تم النشر في 3 يوليو 2024
房間還行就是服務差一點
ترجمة
رد من مكان الإقامة: Dear Mr. Guduman,Greetings from Golden Tulip Westlands, Nairobi!We hope you are doing well.Thank you for your feedback we are very happy to know room was as pe your expectation, we assure you that we will work on our service. We sincerely appreciate your time and kind words.We would be delighted to welcome you back and look forward to hosting you again.Best Regards,Irshad QuazzafiGeneral Manager
مستخدم نزيل
تم التسجيل الوصول أكتوبر 2023
رحلة عمل
6 تقييم
3.0/10
تم النشر في 2 ديسمبر 2023
早飯特別難吃,地理位置非常不錯,服務和衞生就是內羅畢正常水平
ترجمة
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands Nairobi...!!!Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location and found our service and hygiene to be at a satisfactory level.However, we sincerely regret that our breakfast did not meet your expectations. Your feedback is important to us, and we will review this with our culinary team to make improvements. We strive to provide a delightful dining experience, and we appreciate your insights to help us enhance our offerings.We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Please let us know if there’s anything specific you’d like to see on your next visit.Best regards,Irshad QuazzafiGeneral Manager
Christian
تم التسجيل الوصول سبتمبر 2023
مسافر منفرد
85 تقييم
10/10
متميز
تم النشر في 9 نوفمبر 2023
The only
ترجمة
رد من مكان الإقامة: Dear Sir / Ma'am,Greetings from Golden Tulip Westlands, Nairobi!We hope you are doing well.Thank you for your thoughtful appreciation of our staff it truly means a lot to us. We sincerely appreciate your time and kind words.We would be delighted to welcome you back and look forward to hosting you again.Best Regards,Irshad QuazzafiGeneral Manager
Meihaoxinglan
تم التسجيل الوصول يوليو 2023
رحلة عمل
10 تقييم
10/10
متميز
تم النشر في 10 أكتوبر 2023
乾淨,衞生,位置好!
ترجمة
رد من مكان الإقامة: Dear Meihaoxinglan,Greetings from Golden Tulip Westlands, Nairobi!We hope you are doing well.Thank you for your thoughtful appreciation for clean, hygienic & good location our staff it truly means a lot to us. We sincerely appreciate your time and kind words.We would be delighted to welcome you back and look forward to hosting you again.Best Regards,Irshad QuazzafiGeneral Manager