HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Staying in Nanchong? This is the premier hotel in the area. Recently built, the appearance of this hotel is flawless.

卫生：👍🏻 设施：👍🏻

Good service

酒店位於高坪區萬達商業區，處於嘉陵江旁，周邊餐飲豐富和江邊散步，觀景都非常方便，房間設施也不錯，硬件先進，房間隔音效果也特別好，早餐也特別豐富，雖然住在40樓，高速電梯效率也很高，到達樓層非常快。值得表揚的是床上設有兩個不同厚度和硬度的枕頭，可以適合不同的人羣需求。這次到南充出差，也提一點小建議。1，餐廳牛奶處沒有專門的牛奶杯，與喝粥的碗共用，喝牛奶要用碗去接，然後碗散熱很快，牛奶涼的也快，用喝粥的碗喝牛奶也不美觀。 2，住酒店是自駕車過來的，享受免費停車，退房時還專門去了29樓前台核實車輛是否在免費時間內，結果開車從地庫到出口顯示要被收費60元，然後又去前台核實，系統任然顯示車輛可以免費通過，最後打電話給門衞才放行。 3，房間的衞生間是一個全封閉的空間，沒有通風系統，上完廁所異味散發較慢。剛剛下榻酒店時，室外温度比較涼爽，室內温度體感比較高，結果空調製冷已經停運，問詢了前台，送了一台電風扇來進行降温，第一次在星級酒店採用電風扇給房間降温。 4，房間內部有智能語音設定，不過小度語音開關窗簾是壞的，還得手動按鍵才能開關窗簾。夜間休息時，夜燈的開關也比較繁瑣，要試按很多次才達到房間最低光源（夜間模式） 5，總的來説，酒店服務人員態度特別好，硬件很新不錯，細節上再微調一下就更好了，下次出差或者旅遊會繼續入住本酒店。

到了才發現是第二次入住這個賓館，大堂在 29 樓，本次是跑馬拉松，賓館也延遲退房到下午 2 點。早餐豐富，房間大小合適，賽道正好從樓下經過，不足在於酒店負一樓停車位如遇入住高峯還是顯得較少，後面才發現還有負二樓可以停，但不知道如何開車下去，標識不清楚，也沒看到相應管理人員能問，希望酒店可以改進一下，