Jinling Hotels & Resorts Hotels in Nanjing

I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view. Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.

The hotel is great for the price. Good location across from a park with a lake. Beds were comfortable, and clean. The room was cleaned daily. Bottled water provided. The towels were soft and absorbent. The buffet breakfast, at 30 RMB was good. Coffee! A good selection of choices. You can fry your own eggs. Steamed buns and fried noodles. A good choice. Friendly staff. A convenience store right off the lobby. One peculiarity: The toilet was immediately behind the door, which always hit it when entering. The shower is small, and the water escapes to soak the bathroom floor... But towels provided. Toiletries provided are good.

The whole family is very satisfied, all aspects are very good, eating well and living well, each service staff is super intimate, give us luggage, greetings, home away from home, the experience is superb, the family is always praised, next time I come to Hongqiao Hotel to live, real name praise Miss Ji Yuting! When checking in, she is as kind as an old friend, and she will take the initiative to greet her every day when she enters and exits the hotel. The most pleasant surprise is that she remembers our travel plan and actively provides weather reminders and transportation suggestions. Also help us pack our luggage when we check out, this service is too warm!

The hotel environment is very good. Unexpectedly, the customer service Tao Yu called me in advance and added WeChat to arrange the specific check-in process. It felt very comfortable. The welcome fruit was prepared as soon as I entered. The children's toiletries and breakfast were also prepared in advance. good

I passed by this hotel when I went to Yangzhou for a trip. I booked a room out of curiosity. I didn't expect to receive a call from the hotel staff before I arrived at the hotel, asking me when I would arrive at the hotel and if I had any special requirements. I said I brought children with me. The hotel took the initiative to say that they could add a child's bed for me. This was such a surprise. I was worried that the child would not be comfortable squeezing with adults. After arriving at the hotel, the lobby was very tall and decorated in Chinese style. It can be seen that the quality is very good. The staff prepared a small backpack for the child, which contained a child's toothbrush and slippers. The child was so happy that she took off and ran around in the lobby. The staff accompanied her all the time. The room was very clean and tidy. The child's bed was also thoughtfully equipped with a small pillow and fruits, which swept away the fatigue along the way. I have stayed in many hotels. This one is really attentive. Even the bedside tables and table corners were covered with anti-collision stickers. The network and hot water were good. My family had a very happy stay. I even went to the hotel's garden to take a look. Nanjing in early spring is beautiful, with plum blossoms in full bloom and rich fragrance. This must be praised

During the Chinese New Year, the CEO and sales director of Jinling personally picked us up at the airport. They were very friendly. The counter staff were enthusiastic and could help solve problems in a timely manner. Mr. Zhao, the airport pick-up person of Shanshui Phase I, also picked us up at the airport. He was enthusiastic and provided thoughtful service. I am very grateful to all the staff of Jinling for their efforts during the Chinese New Year. Thank you.

Owned by Jinling Hotel, the hotel service is very good. Manager Luo at the front desk is responsive to all requests. There is also a laundry room and gym. It is very convenient and the experience is very good. I like it! As soon as I opened the door, I was surprised. There was a bathtub and wet and dry separation! His overall room area is huge! This time we booked to watch Wang Yuan’s concert. It was very close to the venue and the environment was very good. Breakfast was included, but none of us could get up to have breakfast. I think this is quite a pity! But it’s a bit far from the city center! But I will still order this next time I come!

The room was nice, but the reception was on the 14th floor. I thought the room would be bad, but it exceeded my expectations. There was a washing machine, the room was big, the twin beds were big, there was a refrigerator, an induction cooker, etc. The breakfast was a bit expensive at 58, so I didn't go. Everything else was very satisfactory. The lake view was super beautiful

Very well organised - a driver picked us up from the metro station when we arrived in the evening and we were taken to the airport at 5am. Receptionist was welcoming and checked us in efficiently. This is a huge hotel, all pre-fabricated but sound proofing must be good as we didn't hear anything during the night, we both slept very well, bed very comfortable. Bathroom was small but fit for purpose. We recommend this hotel if you need somewhere comfortable to rest before taking an early flight.

Listen to the flowing water, watch the flowers bloom and fade, enjoy the garden scenery, and taste the Huaiyang delicacies. The Chinese garden style of the hotel is so surprising. The environment is first-class, and there is a view at every step. It only takes 5 minutes to walk to the subway station. There are Fangshan and Niu Shoushan nearby, which are worth climbing. The hotel staff are very friendly. Thanks to Manager Ethan Qian for his meticulous and thoughtful arrangements. The accommodation and dining are very good. The breakfast restaurant is clean and tidy, and the staff are well-trained. It is a special pleasure to enjoy the small bridges, flowing water, flowers and trees outside the window while dining. Duck blood vermicelli soup, shredded radish cakes, and salted duck are so delicious that I was so full that I bought 2 of their special salted ducks as gifts for friends. I will definitely come here often in the future.