Shangri-La Hotels in Nanjing

Shangri-La Hotels in Nanjing

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Shangri-La Nanjing Hotels in Nanjing
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Shangri-La Nanjing

Hotel near Xuanwu Lake Scenic Area/Jiming Temple,Nanjing
GGuest User 2025.05.24
Before arriving, I needed to arrange a bouquet of flowers to be ready when I arrived. Mr Leon Yu, Chief Concierge, facilitated the arrangement with first class customer experience not easily found in most 5 star hotels. Outcome was excellent. And Leon remains humble and service oriented. He is certainly a top talent that Shangri-la Group must retain as role model. On day of check in , Ms Gloria Zhang Front Office Manager met to greet me. Very welcoming and warm. They upgraded my room as I am a Golden Circle member. Again first class checkin experience Even the housekeeping staff and her supervisor (forgot their names) were very accommodating and ensures I get everything I needed. Compliments to them. All in, a wonderful experience staying at Nanjing Shangri La Hotel. M
Excellent
13531 reviews
9.6/10
Price from
AU$160
per night
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