Shuian Lakeside Hotel

Good location on Sun Moon Lake. Very friendly staff. Breakfast was somewhat limited.

From the beginning, it was far too disorganized. We arrived at the hotel and they couldn’t find my reservation. The lady at the front desk, who didn’t speak a single word of English, showed me a handwritten notebook and wanted me to look for my own name in it—written in Chinese. Communication with the staff was impossible. They should have at least basic training to communicate in English, especially since this is quite a touristy destination. We arrived around 10 a.m., and the room wasn’t ready, so we left our things. We could barely choose the room we wanted. Surprise! When we came back to check in, the room we had chosen was no longer available. So they gave us the other one. The shower didn’t work and only a few weak streams came out. A kind gentleman showed us another room, but it was of a lower category than the one we had booked. It was not a very pleasant experience, especially after staying in places with true service-oriented hospitality. All in all, I wouldn’t recommend this hotel if you’re staying in Sun Moon Lake. There are much nicer hotels around.

位置很方便

很不錯視野也很好

great location and good service

地理位置非常好只是房內有點老舊，浴室雖有浴缸但位置狹小淋浴的話要站在浴缸裡，不然在浴缸旁位置狹小沒空調，燈光是兩個小投射燈對浴室來說很晦暗，白天是很明亮但夜晚洗澡燈光太暗，房內是海景因樓層低前面又看板，早餐非常的簡便選擇性少，入住感覺沒有很好