Hilton Garden Inn Nanuet

The hotel is very run down. The whole place seems very run down and dirty. Upon arrival the lights were off at the desk and appeared that it was vacant. However someone was sitting with their head down watching tv and eating. We were not told where our room was as they walked away after getting our keys. Breakfast was very confusing the next morning as you have to order and they bring it to you however the waitress didn’t speak very good English and it was hard to communicate so we ended up with whatever they brought out on the plate for the “buffet” option. I had prepaid for the meals but was still brought a bill for $74 for 4 people for scrambled eggs, sausage and some potatoes. I went to the front desk to ask if it was included in the prepaid meals and was rudely told that I just needed to sign the receipt. Over all this stay was very disappointing and I could wait to get out of there. We will be choosing a different hotel for our future trip in June.

酒店很温馨。