Carneros Resort and Spa

Not a great experience. Service at Farm was poor (waited 20min to place first drink order, and then another 30min before actually receiving drinks, and I had to walk in from the patio to place desert orders as our waiter would not stop by) for long periods. Our room was nice, but cleaning sprays had been left inside, and there were no instructions on how to operate the fire pit or outside heater or patio door. Matches to light the fire pit were missing and after calling the reception and they promised to deliver those directly, we called back after 20min because no-one had come and we just wanted to sleep. In addition, our patio door was broken and did not close - we tried to call reception multiple times but no-one answered, so I eventually had to walk down to the reception to get someone to fix this - there were screws that had loosened preventing the door to open/shut properly which were fixed and added yet another half hour to us unable to relax. Then at checkout thy pulled up the wrong room and had added all these extra charges which I asked to remove one by one until they realized they had pulled up the wrong room (even though we had given them our check-in slip that had the room written on it). What was labelled as a vineyard walk, was essentially a 75m short fenced of patch next to a vineyard .... so nothing on its own a disaster, but too many issues that added up and made this not worth a stay spending $1,500 for a night.

We had an incredible time at this resort. We typically stay in Calistoga and this was our favorite Napa trip we’ve gone on so far. The staff is incredibly polite and helpful, the food was delicious, the adult pool was calm and relaxing. The gym was clean and spacious and it overlooked the family pool which also looked wonderful. We will definitely go back with our kids as well. Loved that it accommodated couples who wanted to relax quietly and families as well. Golf carts to drive you places was a huge bonus!

The Carneros Resort exceeded every expectation I had. Sweet cottages, luxurious accommodations, personalized service.

Carneros is a magical place. It's a wonderful resort with so many special places. Groups of 10-12 cabins surround a courtyard. Each room is beautifully decorated with an outdoor porch and a private patio in the back. Breakfast is served near the spectacular pool setting overlooking the nearby mountains. The staff is super helpful. The gym has lots of equipment. We loved this resort and hope to return. Enjoy!

Our stay at Canero Resort was simply amazing! From the moment we arrived, the staff at the front desk and the bellmen made us feel incredibly welcome and well taken care of. This exceptional level of care continued with the breakfast staff, who also showed how much they value their guests. The entire team made us feel seen and ensured all our needs were met. The resort itself is absolutely fabulous, boasting a "luxury farmhouse cottage vibe" that we absolutely loved. It provided a beautiful and comfortable backdrop for our getaway. We want to give a special shoutout to Cristobal, who truly made our stay unforgettable. He went above and beyond to ensure we were satisfied and accommodated all our requests. Cristobal perfectly exemplifies what great hospitality should be.

The resort itself is meticulously maintained and visually stunning. I love the cottage layout - everything feels luxurious and intimate despite the sprawling spaces and grounds. The room itself was remarkably well done- outdoor spaces as part of the room really stood out. Premium amenities and care across all aspects of service, food, comfort and amenities. The adults only pool area was quiet and relaxing and not crowded. The family pool was practically empty as well. A couple of notes to make the resort even better- the towels need to be upgraded and I wish they had provided a map of walking trails or areas from the resort. It was overall a truly special and memorable stay.