Duomo Hermes Relais - by Pera Rooms Collection

To start me and my partner was put in a much cheaper room than we paid for after booking the “deluxe” room, apon walking in the room we noticed there was blood in the sink, and the shower head was full of green mold (im not sure what the cleaner does but she definitely doesn’t clean). The next night we was upgraded to a slightly better room which again wasn’t very clean, and also have the plugs hanging out of the wall,finally 3 days in we finally got the “deluxe” room that was booked which was a disappointment, the jets on the bath didn’t work and there was green mold around all 6 of the jets, it took nearly a hour for the bath to fill up, at which point we gave up having a bath and just used the shower which was also a disaster, the water was either freezing cold or burning hot no matter what we did. For our 5 day stay we didn’t see a single person who worked there we had to try converses through WhatsApp and even then it could take hours or days to get a response so eventually just gave up messaging. Overall this is the worst budget hotel I have ever stayed at and would have rather slept in a box on the streets than here. So AVOID this dump

還不錯 價格合適 位置方便

Formidável Ótima localização, limpeza impecável, instalações confortáveis e um ótimo atendimento pela funcionária Inga.

Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.

Didn’t realize it wasnt hotel

Muy Mala Experiencia. Encontramos la habitación sucia. El baño con pelos. El aire acondicionado no funcionaba. Ante el pedido de limpieza y reparación del aire acondicionado no tuvimos respuesta. Dormimos con la ventana abierta soportando el ruido de la música fuerte de un pub de los alrededores.