Motel Farnboro

很贊，原先定的房間聯繫不上，攜程很靠譜幫忙取消，新定了這家，不得不説攜程YYDS～ 這家酒店很乾凈，位置也不錯～

First of all I will give the positives. The beds were comfortable and clean and the TV worked well. Apart from that: We booked the spa room with the ‘full kitchen’. Well, the kitchen was not full! Neither the oven nor the cooktop worked, and we specifically booked this room as we needed to cook for the children. One of the owners claimed she knew nothing about gas cooking and could not help. I said this is unacceptable and the room should not be advertised as having a full kitchen if it hasn’t. The other owner was apologetic and came to the room to try to fix it, but could not. It turns out no one had bothered to check if these appliances even worked, and seeing as they are gas that is a real worry in itself. The unit is described as a honeymoon suite with a romantic spa bath - -Erich that thought! I didn’t take pictures, though if I had I would need to have taken many. The 40 to 50 year old spa bath has two large ‘lung’ shape brown discoloured patches on the base - presumably caused by the heating element. The bathroom ceiling has a sizeable crack and the plastic toilet cistern is discoloured and crumbly in texture. The old chairs in the kitchen area are chipped and rusted in parts as is the base of the standard lamp in the living area. The floor, step and door at the entry must have been painted many years ago and are chipped and dirty. The children went into the pool, which was dirty and the area unkept. On getting out one of them sustained a cut from a sharp edge and the other got blue paint on her from the pool. The grassed area at the back of our room (viewed from the kitchen) was overgrown and contained old rusted metal items. Had we been able to book in anywhere else we would have left. We stayed one night only. This place is below average at best, and I would definitely NOT stay there again. Nor would I recommend it to anyone else. The room we stayed in should be locked closed until the gas appliances are checked and certified to be in safe working order. Decidedly NOT a pleasant experience for us.