ذا كوف آت أتلانتيس

Overall it's ok but the place its a bit old.

房間很乾凈，整體環境很好。

This hotel is a SCAM, don't spend your money here, you've been warned. I've paid nearly 5.000 USD for a Lapis Club Ocean suite and after the booking I've noticed the rate for the same dates dropped to 3.216 USD. A week later would be 2.989 USD. When I complained, I was given a RIDICULOUS explanation: the booking system is like buying a flight ticket with dynamic rates and therefore not eligible for a refund (despite there are many flexible flight fares providing full refunds). The supposed suite was also a SCAM! It was a normal bedroom with a couch and a tiny closet where one person can barely move. Besides the FAKE classification, the room furniture and decoration are OLD and LOW QUALITY Even the balcony was in cement, not with proper floor material. Absolutely TERRIBLE. To make it even more DISAPPOINTING, these was NO DRINKABLE WATER in the room and the mini-bar was EMPTY. Called the room service and was told to go and get water from the ice station next to the elevators. Complained again that there should be water in the room and was told to wait till 6pm, the time they have some kind of round to provide water in the rooms. This seems a joke but was the exact reality. There were also no glasses or mugs, just paper cups. This kind of room gives access to the Lapis Club Lounge with included breakfast. As I was paying more than 1.000 USD per night, I expected a tasty buffet breakfast, with a minimum standard of any other 5 stars hotel. It was so bad that is actually embarrassing for the reputation of Atlantis.