Canyon Cove Hotel and Spa

The family vacation that's supposed to be fun  didn't turn out enjoyable at all because some of the snacks that we brought were apprehended and were not allowed top be brought in. The room does not come with a complimentary welcome water and you have to buy from the stores at the pool area at p65.00 for a 300ml bottle. We were asking for a refill at the restaurant but were declined. The room is ok except that the aircon is dripping and the bathroom smells like a clogged drain, not to mention the shower drain is really clogging everythime you use it. 

Beach is very nice. Water activities are a must try. Room is outdated and cleanliness is subpar. Pool is not well maintained. Buffet breakfast is not worth the price. This hotel could have been a gem. I hope they make a major refurbishment. Staff looks sad and overworked. Girl at the buffet area didn't even smile once. Front desk staff looks irritated. Nobody is at the parking spot to assist guests. Will come back probably just for the beach. Nothing else.

The place is quite well maintained despite signs of old development. Could be more clean especially on common areas. There’s leak everywhere—hallways, balcony— good thing there is none inside the room. They charge for extra water bottles for 50 pesos each.

Canyon cove used to be pretty but now its really swamped with people and the check in time will take up to 1hr the least. Tvs are already outdated no smart tv or wifi you can connect to. Cellular signal is really poor. No drinking water or coffees provided to guest. Its just sad that its an old hotel. Bfast is not good as well no butter for breads eighter.

We booked twin room, but when we got there, we were upgraded for free to a family room. The breakfast buffet food was also nice. The swimming pool is cleaned every morning, and they also try to clean the sand from the sea along the stairs going up to the pool. The place is beautiful—they just need to maintain the rooms and clear the seaweed from the water so it's more comfortable to swim in the sea.

The place is really wonderful. The price of the hotel is reasonable and includes a breakfast buffet. We ate at the grill kiosk, but the prices were high with limited food choices.