Catamaran Beach Hotel

What a horrible hotel, the staff are rude and haven't got a clue about customer service. The worst restaurant I have been to in the world, and believe me I have been to a few. Don't bother as no one speaks a word of English which is fine but I asked for a bottle of white wine and the waiter serving us didn't know what white wine was.

The worst hotel I have ever had to stay in. We were given this place as accomodation when our flight by Srilankan airlines got cancelled. After i got the voucher I checked and saw it was 3 star hotel. We were returning home after a 7 day trip in Srilanka and all of us were tied. Since it was marked as a 3 star hotel i expected a clean room with air conditioning and palatable food. Our rooms were in the first floor. The whole hotel smelled like the ocean. They didn't have room freshener or anything to make the smell go away. The AC and fan in one of the rooms didn't work, and we switched to a different room after dinner. There were mosquitoes in all the rooms and the only solution offered was a mosquito repellent. The food was terrible. It smelled like spoilt food. All that we ate was bread with butter and ice cream. My toddler went to bed with just a glass of milk after a long and tiring day. I just saw the cost of this place, it is not worth even 1/10 of the price they claim for it to be. Please do not accept this hotel if Sri Lankan airlines offers it to u in case of a cancellation or transit

Hi, I have recently get a chance to stay at Catamaran Beach Hotel in regards to long transit via Colombo (Flight from Melbourne to Karachi), My overall experience is most fulfilling and satisfactory(given the cost vs benefits). As we have been welcomed by friendly staff member over the reception once we arrived to hotel from shuttle/bus service arranged by Srilankan Airlines(approx. 30 min from airport), they have provided us with welcome drink and let us have the keys to the room in no time, The room are quiet spacious for me and my wife, it was really neat and clean with all the necessary items provided like soap , towel and bed sheets, the furniture was old but luxurious , the bathroom was really spacious and clean with shower facility, Although, the hotel may look old from outside ( due to some wear and tear because of it's location near the beach-side) but it war really managed and maintained in good condition. The food we had their was amazing specially the vegetable soup as an appetizer, during our stay we got check in at day time (11:00 am to 9:30 pm) , there was two hotel boys that were accommodating us in lobby and at dining, they were really polite and respectful and were looking after us in every manner(not because they are hospitality workers but they were genuinely looking after us whatever way they could, you could sense the vibe), even one of the younger hotel boy was recommending us to have a beach view which was just near the hotel-side swimming pool, it was really a great view to watch and walk(150 meter from hotel back-view near the pool). We went out for a walk (can't go more than 500 meters due to transit visa) outside on the main road/street on which the hotel was located, the people were quite friendly and polite , they were quick to know that we are travelers and were welcoming us with polite gestures. This hotel reservation was for my return journey and on both occasions (on my way to destination and returning back home) Srilankan Airlines have made the bookings and reservations and they were both really great. P.S. :- As we have just traveled in recent times (between April 2022-May 2022) in which there were some disturbance and political instability was going on, we never had an issue during our trip, the only thing that I notice was long queue(1km+) of cars , bikes and auto-rikshaw for the petrol/ gas station waiting for their turn patiently. I would recommend ,whoever is thinking to fly to Srilanka or via Srilanka should booked their tickets and enjoy the hospitality of this wonderful country and it's people.