Lopez Beach Resort

My family and I recently stayed at this resort, and unfortunately, my experience fell far below expectations. Here’s a breakdown of the issues we encountered: Internet Connection: The internet was practically unusable, and what made it worse was that the resort did not give a proper heads-up about the unstable internet in the area. Had we been informed, we could have brought our own backup connection. Beach Condition: The beach was a major disappointment. It was dirty, poorly maintained, and looked nothing like the photos they advertised. The disparity between the pictures and reality is unacceptable and misleading. Pool: The pool was small, dirty, and filled with sand, making it neither inviting nor hygienic. Breakfast Service: Guests are not given a choice of breakfast. The resort simply provides random, assorted meals, which is far from the service level expected in a resort setting. Room Issues: We stayed in the Executive Loft, and both air conditioners in the upper area were not working, making the room uncomfortable. Additionally, there was a foul smell in the comfort room when we arrived, and the exhaust fan wasn’t functional. Pet Policy: While the resort charged 500 per pet, we were surprised to see aspins (stray dogs) roaming freely around the property. This inconsistency made the pet fee feel unwarranted. The lack of transparency, cleanliness, and quality amenities made this stay disappointing. Considering we paid 40k for a 3D2N stay, it was absolutely not worth the cost. With so many other options available, I cannot recommend this resort unless significant changes are made. 👎

be careful booking in ******* because they don’t honor the payment made in *******. someone from california is gong to call you to make a payment in 3rd party app. what is the point of allowing payment in ******* when you won’t honor it. on check-in they tried putting us in a different unit from the ones we booked and have to go back and forth with the screenshots from ******* which is ridiculous. i would never come back or recommend it to my friends.

Great family suites but they advertise that they have hot and cold water ended up only cold and no water pressure at all. We ended up using the bidet to take a shower. Gave it average since the staff was very accommodating and kind.

It was a great experience. The staff catered all our needs and there’s no extra fee on using their facility amenities compare to other resorts. Their mini bar serves a healthy and delicious fruit shakes with a very accommodating and kind staff.

On the internet the place looks good but in reality its not how the pictures show. Beach was dirty because there is a river and the compound was full of dogs, coming while you are eating. Our bathroom cabinet was full of molds, no warm shower. How can they let people pay for this. We went to see other resort and rhey were much better and cheaper and the end we moved out because we cant stand it anymore. The good thing is you can cook and also bring your food if you are a big group and some ladies were helpful. And fair enough they refunded some amount because it was not really worth the price we paid.

We had a great time spending at Lopez Beach Resort. The property is superb, the unit that we rented is so clean and very spacious. The staff are also very friendly and the view is amazing. Thank you all and we will book again next time po.