Bugana Beach and Dive Resort

Their website is misleading, they say they are wheelchair accessible but it is not. When we were let into the room my wife sat on the couch and a Brown Recluse spider the size on my palm crawled on her neck and after spraying pesticide under the bed three more came out from under it. And talk about ants, I have never seen so many in my 60 yrs. Okay that was the negative now the positive, the staff are friendly and the food is alright. But I will never stay there again.

The staff was extremely kind and courteous. The manager helped my Dad and me when we were sick, for instance. They seem to genuinely care for their customers beyond their duties. It is also clean! The beach is gorgeous. We snorkeled a lot. My daughter collected so many shells and she saw a sea turtle.

Staff is very attentive they pay attention to detail. Food was good rooms were clean, beautiful view very unique architecture. A little hidden treasure in the Philippines campumanes bay service is excellent. The drinks are good and the pool is clean.

We stayed at this resort with high expectations, but unfortunately, it fell short in several areas. The beach, while boasting white sand, lacks the fine, soft texture you might expect. It's mixed with corals and stones, making it uncomfortable to walk on. Definitely recommend wearing slippers if you plan to swim to avoid cuts. The pool, though clean, is small and not as inviting as advertised. We stayed in a suite that could accommodate 5 adults and 2 kids, which was spacious enough, but the value doesn't justify the overall experience. As for the food, it was disappointing. The breakfast buffet, which ran from 7:30 to 10:00 AM, was late to open compared to other resorts, and when we arrived at 8:00 AM, many items had already run out. We had to wait 15-20 minutes for refills, and some items, like the pineapple, weren’t replenished at all (even though the hotel was fully booked). The food quality and portion sizes were underwhelming for the price. I would rate the food a 6/10 at best. Sorry not sorry. Additionally, the pool doesn’t open until 8:00 AM, which is quite late compared to other resorts that offer earlier access to amenities. The biggest issue, however, was the service. It was slow, unorganized, and lacking in basic hospitality. It seems that the hotel’s full capacity may have overwhelmed the staff, but that shouldn’t be an excuse for poor service. Overall, this resort didn’t live up to its claims. I would not recommend it. For a better experience, you’re better off spending your money at destinations like Boracay or Punta Bulata, which offer far better value for your money. Hope this helps! Rating: 3/5

Very accommodating and friendly staff. Beach is great and they got a lot of activities you can do during your stay including island hopping, kayak, paddle boarding and etc. A little bit pricey but worth it. Will definitely come back with family again ☺️

Excellent place to stay and relax. Food and accommodation is very good. Location pool and beach very relaxing.. Quiet location out of the way. Staff very friendly and attentive. I would recommend place for a few days relaxing as a couple or family group.