Mercure Nelspruit Hotel

Boa

The place is in dire need of a major upgrade. Broken tiles on the steps. Lots of damp on the buildings. Algae in the showers. Broken window blinds. Poor functioning air con I also felt unsafe as there were people playing very loud music in the parking lot and drinking

Standards dropping I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department

It was good.

Pour une nuit sur la route du kruger etablissement agreable et securise pres d un centre commercial Seul probleme la douche ne fonctionnait pas mais baignoire dispo

Os quartos precisam de uma boa remodelação. Bem localizado, bem ao lado do iLanga Mall, a disposição dos "apartamentos" é fenomenal, mas todo o interior é "antigo, gasto e/ou estragado". Já não ia lá há alguns anos, desde antes da pandemia, mas o novo hotel que existe bem ao lado começou a despertar-me a curiosidade para próximas deslocações. Torneiras com dificuldade de operação, o autoclismo com deficiência (que eu mesmo arranjei), cortinas e roupa de cama com manchas antigas, etc... Precisa de mais cuidado, renovação e publicidade depois, para reconquistar os antigos clientes e atrair novos. A localização é excelente, para quem "vai às compras", por exemplo.