Toboso Apar - Turis

아이들이 있는 가족이 머무르기 좋은 호텔입니다. 직원들은 친절하고 주변 관광 명소들을 방문하기 이주 좋은 위치입니다.

Bonjour, nous avons séjourné 6 nuits dans votre hôtel, pour être au calme et proche de la mer. En 6 nuits, il y a eu deux mariages au bar attenant à l’hôtel. Le personnel de l’hôtel nous a affirmé ne pas être au courant de ces soirées, ce dont nous doutons. La semaine n’a pas été reposante. De plus, la clientèle anglaise en majorité dans cet hôtel n’est pas respectueuse du calme souhaité ( personnes ne résidant pas à l’hôtel venaient se baigner à la piscine sans contrôle particulier de l’hôtel ). Pendant deux jours nous n’avons pas pu profiter de la piscine par manque de places. Le ménage de l’hôtel était un peu trop rapidement fait. Pour conclure, tout ceci ne justifie pas malheureusement un prix aussi élevé. Nous regrettons tout ces désagréments qui ont un peu terni notre séjour. Si nous devons revenir à Nerja, nous ne choisirons pas cet établissement et nous ne le conseillerons pas autour nous.

We stayed in Toboso for three nights, we left the hotel yesterday morning. We had a small baby and an autistic child of almost 4 years with us. Toboso's website claims to welcome children of any age, this really is very untrue. For three consecutive nights, we had loud music from parties fill our room, this was greatly upsetting the child with autism who spent every night screaming. When we booked we advised that we had a special needs child with us. When we complained, reception told us that Cochrans (The ajoining outdoor venue) don't tell them when parties are booked. This was no excuse. We should have been told that there was a possibility of unacceptable noise. Especially when staying with a special needs child. Nothing was mentioned. Our stay can only be described as living hell. Thump thump thump till 11 30 and then the remaining crowd screaming and laughing till after 2 in the morning EVERY NIGHT. They should warn people before they stay. We dreaded coming back to the apartment each evening. We were sleep deprived for three nights and had to face the consequences of tired cranky children the next morning.This was not a holiday at all. I really have to describe my stay as horrendous. I was very much dissatisfied with this hotel. They have a duty of care to guests to advise them of anything that might adversely affect their stay. I don't expect perfect quiet on holiday, I accept that there will always be noise in a holiday area but this was unprecedented, I have recordings of the noise from within the apartment and family and friends cannot believe what they hear. This is just not good enough. Probably a great venue for young, singles who love to party, great location and lovely views. But be fair, let people know when booking especially if small or special needs children are staying.

this hotel is in an amazing location, our room overlooked over the church entrance .. brilliant. There is on going heavy building work in the next plot so vibration and LOUD noise was awful, we were NOT informed. Ongoing until 01/11/2026 sad

Great location right in town and a three minute walk to the beach

Great location