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隔音差 房間用品差 服務很一般 洗衣差

호텔이 너무 예뻐서 항상 가던 호텔말고 로시트로 예약했는데 방은 큰데 수납이 저는 불편하고 또 옆건물에 바싹붙은 방으로 줘서 창문을 열어도 콘크리트만 보이고 투숙은 더 안할것 같습니다. 프론트 데스크 직원들도 그닥 친절하지 않았어요. 하지만 음식과 스파는 최고입니다.

Reliable, friendly service. Location is great for a transit evening stay. Felt safe travelling solo, requested room near to lift and they were accommodating. Concierge enquiry response before check in was swift. Will stay again.

Hotel location and food is good but the hotel amenities are bad to the price they charged. Room mattress was uncomfortable and sagging spring. Not much gym amenities.

I stayed there for 31st night with my two kids and parents - excited to ring in the new year! But everything went south! Well not sure it should be a five star property Check-in : they couldn’t find my bookings of two rooms even when I had already emailed them the details and we were communicating from a week Prior. Room: extra bed provided (on charge) was hard plywood folding type, the mattress provided with that was as hard as a rock. We couldn’t sleep obviously- imagine this being 1st of Jan - first day of new year Service: the overall hospitality was amiss. At 2 am the bed would only be provided if i pay first!! The duty manager will not be available to speak or address the issues! At time of check-out no mention of all the hassles of previous night and they charged twice the price for that horrendous bed!! Please help yourself - book somewhere else.

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