ترايدنت إن آند سويتس، نيو أورليانز

Upon checking into the hotel, there was a weird smell through the corridor. Once inside the room, there was what looked like smeared feces on the wall, so I requested to be moved to a new room. The new room was more pleasing on the eyes but had its own set of problems. The headboards were dirty, handprints all on it, there were stains all over the walls. The bathroom tub looked disgusting. There was rust in the tub, and the wall is peeling. I requested extra towels from the front desk, some rude lady with pink hair, she fussed and said we weren’t allowed to have more than 2 sets. Even after explaining to her I was using them in the tub to keep the rust away from everyone. Not to mention last night around 11pm some weird man started banging on the bedroom door claiming to be the hotel owner looking for a cart that was in our room blocking the adjoining room door that wouldn’t lock closed.. he even said he would throw my family and myself out the hotel if we didn’t open the door. Definitely will never be back. After yelling at me I told him his worries are on the wrong thing. Our room was horrible and he didn’t do anything to try to fix it. It’s disgusting and I really deserve my money back for this disgusting stay. I tossed and turned all night. Couldn’t even trust sleeping under the covers. Not to mention the microwave in the rooms both looked like this. Had to eat our leftovers cold because of how nasty it looks.

The place was dirty the staff attempted to change my room but all the rooms especially bathrooms were dirty.

The fitness suite has nothing that works. All of the equipment was old and broken so unusable, literally not a single piece of equipment works in the room. The maid service was very minimal, they didn’t even take out/clean the bins even though we were there for multiple days. It was a good price and mostly clean (minus the massive dead cockroach that we found that the maid wouldn’t clean).

お風呂の栓も無い。シャワー水に変わる。洗面は水が流れない。通路とにかく臭い。受付の人怖いし笑顔無し。部屋の時計の時間狂っている。 もう泊まることはない。

Ubicación, instalaciones, limpieza y servicio, excelentes.

The room was nasty the elevator smelled like mildew the breakfast that “all inclusive” ain’t nothing ohhhh and the 50 dollar deposit is crazy for the room that wasn’t mentioned at all crazy work

Rooms always had an Oder. Stains on the towel seat n bed sheets. Closest area smelled like a a dog. Trash along the wall at the head of both bed. Wasn’t able to change room and u never received my deposit back. I booked 3 times and all 3 times I was unable to get a room nor could I get a refund. Highly wouldn’t recommend for vacation only for homeless

The room was clean and staff were friendly .. the parking was gated which was nice . The location wasnt the best and the actual condition of the hotel was lacking however the room itself was clean and breakfast was fine

Location was not great. Place is run down. Main elevator was out of order, as well as fitness area. Breakfast was not worth the time. Coffee out, some of juice out. Other guests that were there made me uncomfortable. As a solo older white woman, i wish i had booked elsewhere.