Four Points Hotels in New York

The staffs are really nice and supportive. They provide complimentary luggage storage and check-in or -out is fast. The place is quiet in the night although these are some construction undergoing. I had a very good experience here. The location is also good. It's within walking distance to plaza, cafes and restaurants and the price is reasonable. Strongly recommend this hotel.

This hotel was in the perfect spot. For what we paid, it was absolutely perfect. The beds were super comfortable and the staff were all really friendly. Only thing I could say was that the check in was a bit delayed, but being the Christmas season, one deals with these things. It’s slightly loud on the road side, but again, it’s where the hotel is located. I would definitely recommend this hotel. The coffee was great and their cups came in handy. 😅

The room is relatively big enough and clean. However, I really did not like the service in all aspects as following: Front desk: It took 20 minutes to explain that breakfast was included. I showed my email and app where it is clearly written ”included”. Breakfast: very simple one and refill takes forever. I had to tell the waitress to refill the coffee and other meals who was standing next to the table and scrolling her cell phone without any greeting to anybody. Shuttle bus: We made a reservation for the bus at 12 pm and we're told to exit the hotel 10 minutes before. The bus driver did not open the bus door and showed his 5 fingers to wait. I knocked the door at 12 to get in but the driver was so rude and asked if we were in hurry and complained that he had been awake since 2 am. It was his duty to take us to the airport on time. He complained again and again during the ride which was unbelievable. I never experienced such behavior from shuttle bus driver. Overall the hotel is not 4 star hotel! It is 3 or below.

The hotel's location is close to the subway station and easy to get to and from the airport. The hotel is clean, with 1.5-meter-wide twin beds. There are many restaurants nearby, including a Chinese restaurant with delicious Sichuan cuisine. Although the hotel, like some other hotels, does not have toothbrushes, slippers and other supplies, the price of just over 1,000 yuan is acceptable in Manhattan.

It's quite alright, we will stay again next time.