The William Vale

This is the worst hotel I have ever lived, because they are thieves. After I checked out on March 20th with everything paid, they charged me another 203.63USD to my credit card saying I had a dinner at their restaurant on March 21st. I remember that night I was laying in my bed at Las Vegas hotel, receiving a charging SMS from a NYC hotel. Clearly this is wrong. I asked my bill for my stay, found out they did charge to my credit after I have checked out. The thing is I am not only leaving the hotel and I was leaving NYC, there is no way I showed up the second day at their hotel. Then I showed the proof to them, they later told my travel agent they did charge the wrong person, but later they say they need to more check on the facts. Till today, I haven’t got my money back. I have sent two more emails to them, but on one respond. I have lost my money because of their stupidity for 20 days. I had my patience and tolerance for them, but they ruined it completely. For me, they are equal to thieves. They don’t take this problem. My example is a truly warning for everyone. Stay away from this hotel. 携程在解决这件事上就很废，就是一个简单传话筒，他们合作的国外代理也十分不牢靠。

硬件條件一般，衞生也一般性。前台人不多，有時候很忙，需要排隊等。

比較喜歡景色很美