Hotel Indigo NYC Downtown - Wall Street

Godt hotel med en moderne indretning. Værelset er meget lille og alt efter hvilken side man bor på, er udsigten naturligvis ikke spændende i Finance District.

Nice hotel in a good location. I left my tablet in the room by accident and when I called they left a message with housekeeping to call me if it was found. They never called and housekeeping claims they havnt found it... I left it on the bedside table and that's my fault, but what sort of housecleaners do you employ that keep people's items instead of turning them into lost and found. Beware and make sure to triple check you have your things or else they will keep them.

Avoid this place unless you dress cool and act cool. The front desk ladies are honestly in need of training. We paid to stay there, not the other way. They don’t give a dime about you. Perhaps hospitality sector in North America is in a bubble by itself. They operate in a silo. There is no warmth. They don’t offer to help even when you check-in. It is self-service. DIY. Even at this location/price point. Every person/guest is a transaction, exactly what Wall Street (its location) is all about. On checkout, they didn’t even inform me about the extra charges, until I asked for my deposit back. Probably my worst IHG hotel stay. Good luck to those staying there. The ladies at the front desk should be working in a non-human facing role. The cleaners making up the room should be credited for the clean and tidy rooms. There are many copies of WSJ to read to keep up with financial markets. Don’t make the same mistake as us. Tell them you’re cool and that you’re worth a million bucks. And maybe you get treated better. 😉

On our second night the water stopped working all through the morning. I was quickly dismissed when I headed to the reception to query it and was abruptly told “it’s getting fixed”. Once it was “fixed” it was running dirty water and filled our toilet and shower water with brown cloudy water. Extremely disappointing as otherwise it was a good hotel and was excited to give a glowing review.

在這家酒店經歷了無法提供預訂房型以及因房間噪音過大而更換房間後，被酒店的衞生情況震驚。

算是曼哈頓性價比非常高的酒店 房間設施在曼哈頓同價位酒店中已經算非常不錯，當然和國內的是比不了