Homewood Suites by Hilton Newark-Fremont

華人開的酒店，周圍購物吃飯方便。

住房體驗很好，有游泳池也有籃球場、網球場，有球具借用，很好，有需要還會選擇這裏。

I recently stayed at Homewood Suites by Hilton Newark-Fremont from February 18-19, 2025, and unfortunately, my experience was far below the standards I expected from the Hilton brand. When I checked in, I was not informed about the complimentary dinner and drinks available to guests, a key amenity I would have appreciated. As a result, I went out with a friend and spent over $100 on dinner. Upon returning to the hotel around 7:40 p.m., I discovered other guests enjoying this offering, and the front desk confirmed it was complimentary—but the restaurant was closing, so I missed out entirely. I raised this issue with the staff that evening and followed up with the manager the next morning. While the manager acknowledged the miscommunication, she offered only a $10 credit, claiming the complimentary food had “no value” since it was free. I found this response dismissive and insulting, especially given the expense I incurred and the fact that I was not treated equally as other guests. This experience contradicts Homewood Suites’ 100% Suite Assurance Guarantee, which promises to make things right if a guest is unhappy, provided the issue is raised before checkout—which I did. As a loyal Hilton customer, I am deeply disappointed by this lack of accountability and the failure to uphold the brand’s commitment to guest satisfaction. I have reached out to Hilton Corporate for a fair resolution, but I feel compelled to warn other travelers about this experience. I hope Hilton will take steps to address this issue and ensure all guests are treated with the respect and consistency the brand is known for. I would not recommend this property until improvements are made.

I like a lot about this property, however there was a couple negatives. The shower is built so that you have to go all the way in to turn it on, so enjoy that burst of cold water before it gets warm. The next negative was the elevator breaking for 2 days, it was working by the time i checked out so i luckily didnt have to bring my luggage down 3 flights of stairs. Other than that, its a great place to stay. Studio style. The kitchen, office, living, and bed all in one space. Toilet and shower are separate than the vanity. The light/mirror in the vanity is a dream for anyone putting makeup on for their day. My room was diagonal from the elevator and right next to the stairs and the soundproof works! The only sound was from people knocking on doors and the shutting of doors. The hotel is located across from a highschool and you cant hear the early traffic. Unless you open the windows which is convenient if youre cooking and want fresh air. Also located close to the freeway, mall, restaurants, has bus transportation, and a movie theater all walking distance. Parking is free and i noticed it gets filled up by 6pm. They offer breakfast and a social hour. The food was simple but good! Not 5 star but I was satisfied. Security is basic but i felt safe at all times, every door is key card entry. I also appreciated that I could have the blinds open and not feel like people could just watch me from the street. I would stay here again anytime!

Great Stay for a Quick Trip! It was a pleasant stay and the team stayed in contact with me to ensure my stay was excellent the entire time. For what I paid great stay with a good breakfast

Nice and comfy with plenty of room