Roomzzz Newcastle City

Fantastic stay thankyou so much

we had an amazing stay , good service from the moment we checked in! room was really clean. Bit disappointing that the lady at reception in the evening was more busy with FaceTiming than the guests . But overall we enjoyed it !

Pleasantly surprised when I booked in. Very modern, very clean. Location was just a 5 min walk from the main station but off the main road so nice and quiet. Room was lovely and had a good nights sleep. Kitchenette was perfect, although I only made a couple of cups of teas! Reception staff all very professional and welcoming.

賓館位於在火車站附近，鬧中取靜，但離開商業區並不遠，步行十幾分鍾，可以達到主要的景點，特別驚喜的出門左面一路台階下走，可以到達泰恩河邊，景色很美。房間比想象中要大，有灶台可以自己做些什麼，衞生間有地暖真是出人意料，總之是一次不錯的體驗。

The apartment was very nice and also bigger than we expected. It was very clean and had everything we needed for our one night stay. They also allowed us to take our dog at the last minute as we were let down. It cos £20. It was close to where we were going to see the concert (a 4 minute walk) The only problem was I paid trip in advance , and Roomzzz charged me again, which I had to ring and find out what was going on. They have said the money will be back in the account in a few days, so let's see

Terrible. 我衹能用着一個詞形容。一進房間撲面而來的福爾馬林消毒水的味道，衞生狀況極差，床上有未知毛髮，衞生間的馬桶上有尿液，一看就是一點都沒擦，沙發上還有上個人吃剩的餅乾碎。公用的洗衣機巨臟，都包漿了。當晚找前台反饋説要找經理才能解決，第二天九點經理慢悠悠的來上班，一聽我們反饋問題十分不耐煩。我們交代了情況，她一直在questioning我們，説there must not be urine。她也沒在現場啊？？一直翻個白眼。我嚴重懷疑經理是種族歧視者。我都準備報警了，還好攜程客服小姐姐很好，幫忙解決了問題，感謝。當地人説這個酒店的聲譽著名的差，大家掃雷，千萬千萬別定。氣的忘了拍照已經出來了