James River Inn & Suites

Roach infestation Unfriendly/unavailable staff Unsafe conditions (chain lock broken and hole in door) No ashtray for smoking room and no cups Parking lot on opposite side of actual room no way to watch my car

It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.

Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.