Premier Inn Newquay (Seafront)

The staff where super friendly and accommodating couldn’t ask for a better place to stay

Air conditioning not worked. Windows are sealed. No sleep and feel suffocated with kids faced really difficult breathing entire night. Poor maintenance and even calling guest relations team, the response is horrendous and no responsible reply

We booked for the night, the location can't be faulted the view is beautiful, unfortunately we didn't get a sea view we had a car park view which was fine other than the loud music from the flats at the side of the hotel, our room was at the far end of the hotel and on floor 3 so the music was pretty loud. The hotel itself felt dirty, the doors needed cleaning, the glass and handles were covered in finger prints. The lifts were filthy, again covered in finger prints and the lift floor needed brushing. The room was ok, the light shades were very dusty. We were a couple but they only supplied 1 bath towel and 1 hand towel. The bed and pillows were extremely comftable hence the 3 stars as I would have given less otherwise. Parking is £14 for 24 hours and not an obvious car park, we had to ask where it was as did other people who came in. The bar was under stocked so we couldn't even relax with a drink. We didn't purchase food, the cleanliness of the hotel put us off. Very short staffed but the staff we did see were very friendly. Glad we only booked the 1 night.