Sheraton Niagara Falls

Hotel room so clean

I stayed here with my boyfriend for a short getaway. We booked a room that came with two large beds, but since there were only the two of us, we used just one bed and didn’t pay attention to the other one. We stayed for two nights, and on the last night, while my boyfriend was asleep, I decided to sit on the second bed to watch TV. To my shock, when I pulled back the blanket, I found a visible stain on the sheet — it looked like a coffee spill. I was extremely disappointed and disturbed. It felt deceptive that the housekeeping staff had simply made the bed without properly cleaning it. Of course, if we had seen this on the first day, we would have reported it immediately. But since we only noticed it on the second night, reporting it wouldn’t have changed much. This was a very unpleasant experience and certainly not what we expected from a hotel.

very clean and great service. great location from the park to see the fall. i really love this hotel! definitely come back if have a chance!

Best hotel

Lokasi strategis, nyaman dan tenang , Jg dkt sekali dgn NIAGARA FALLS

酒店附近有很多美食，交通也很方便。