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Convenient location if you looking for a night stay

Very friendly staff

Internet access not so great but overall experience better than the last time I stayed at this Red Roof Inn.

Good stay, bad house keeping. Red roof inn has become my standard to compare others. But this one fell a little short with their posted signs and what really happens. They post that house keeping will be done on Monday, Wednesday, and Friday but the room must be empty, great. Checked in on Tuesday, made sure I was out of the room early on Wednesday, came back around 10 pm, no house keeping was done. Friday rolls around and once again, I made it a point to be out early for house keeping, returned about 5 pm to get ready for my reunion, no house keeping again, went to the front desk and asked if house keeping could get my room in an hour. Went back to the room and jumped in the shower, house keeping came and opened the door to the safety latch, I stepped out and let them know they were an hour early and continued to get ready. Opened the bathroom door and to my surprise, they left the door open. So I had to close it before I was able to even walk into the room. Very poor communication with house keeping, and very poor work ethics by house keeping. No aside from house keepings lacking, the rest of the stay was great, no smell of smoke in the room, the room was clean, and over all it was quiet. Everything I needed to get to was close and easy access. The location was perfect as it should be, being that this was a Howard Johnson's for almost 50 years.

The rooms were spacious and great for my two dogs. Even though the property was older…it was very clean and the grounds well kept. I really enjoyed having close dining options and easy access to the highway and shopping! I’ve stayed here a few times now and I would recommend it to anyone traveling with pets!

It should have been clear upon arrhval that this was going to be a bad stay. Utterly disheveled property. Got into the room after going through dirty carpeted hallway and stairs to a room that was sloppy and dated. We checked the beds for bugs but didn't see them right away. Opted to sleep on top of the bedding. Still, woke up to at least 4 bed bugs in one of the beds. It was 4 a.m. and we got the hell out. Told the front desk and asked for a refund, told no manager on site. We are traveling across the country to bring my daughter to school in California amd were so excited to see Niagra Falls. Never again will we stay at a Red Roof Inn.