Featherbed Railroad B&B Resort

We have been yearly guests at the Featherbed Railroad for several years. So imagine my surprise when I canceled our  reservation 7 days in advance believing that I had done so before the cancellation deadline, they refused to give me a full refund. After much negotiation by ******* on my behalf, they finally agreed to refund me for one night. My belief was that I could cancel the reservation before midnight 7 days in advance. Well it turns out, the deadline was 7 p.m. and I missed the deadline by 33 minutes.  Apparently there is absolutely no room for compassion from the onsite manager. I had explained that my husband was having some health concerns and that's why I canceled the reservation. Call the cancellation police! I was 33 minutes late! Oh my! After escalating the issue to a supervisor, who contacted FR again, they still refused to give me a full refund. I even asked to reinstate my reservation in case they would not give me a full refund, which they also refused. I find it hard to believe that they're not going to be able to find a replacement reservation 7 days in advance. So not only are they likely to recoup the full reservation amount, but they are also keeping $304 of my money. The least they could have done is offered to refund the second night if they were able to rebook the caboose. Never again! Our yearly stays with FR are over!

This place is just perfect for anyone who like railroads. The car is decorated to perfection. We had a lovely breakfast. We could see the lake from our railcar. It was a great place to stay. I would have liked to stay another day or two. The location, while remote, is so pretty.

If you have any enthusiasm for the railroad, this is your place for lodging. Perfectly charming arrangement of cabooses, each uniquely decorated, and very comfortable and quiet on the shore of Clear Lake. Come for the night and stay for breakfast. The presentation of breakfast was a thing of beauty, delicious, and satisfying.