Isabel O
25 أغسطس 2023
I have stayed in other Ibis Budget hotels around Europe and this was probably the most disappointing of them all. Good connection with the centre and the airport with the tram. We chose this due to being close to a concert that we were attending. It was not a great option though. First of all, the reception desk isn't open all the time and, when it is, it's complicated getting inside the hotel for doing the check in because you need a code. And the auto check in machines were not working. When we finally could get in, the reception guy was pretty dry and not nice. We could leave the bags inside a storage room, but we got no receipts for them. Also, when I asked if I could get something from the bag before leaving, the guy that had to open the door it frowned at me and was kind of rude. Anyway, when we got the room, a triple, the bunk bed was quite small, more for a child than an adult. Thankfully, one of my friends can sleep anywhere and is slim. The bed linen felt strangely cold and humid, not nice sleeping there. The room was thankfully cool, at least. The furniture was old and tired. There are not enough plugs, being a triple I expected at least more than 2 of them. There's no wardrobe, just some hangers. Not a lot of desk / table space either. The toilet looked clean, but the shower was somewhat mouldy. Also the curtain didn't seem that clean. There were just 3 kind of big towels, but no hand towels at all. A couple of soap dispensers, but not shampoo. The view was really discouraging when I checked, lots of garbage outside and the balconies next to us were a mess and dirty, with clothes, pans and stuff all over the floors (I want to assume that was not part of the hotel). The day after we decided to have breakfast on the restaurant nearby and not there. Very dry check out, not a lot of effort trying to understand us in English or Spanish. When we were leaving, there was a man complaining that he wanted his money back for finding another hotel. So it's not horrible, but it wasn't a good hotel either. For that price, needs a lot of improving and more sympathy on the desk.
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