Coastal Grand Resort - Ooty

The worst every resort. We had booked for 3 days and checked out the next day due to-- No electricity in the rooms inspite of changing the room twice. No water in the other room, cow dung was every where, not even water was served to us in the room inspite of running to the reception three times in rain as they didn't even have the intercon facility. Bedsheets were stained and dirty, curtains were full of algae and black and when they shifted us to another room even the urine was there on the toilet seat and hotel staff was like helpless. Worst ever so far in the history of my travel. We had booked for 3 days and had checked out the next day only. Never ever book with them if you really want to enjoy your trip and don't want to live in a cow dung place. Worst people, worst management, worst property. Shame on you coastal grand for ruining our trip and scamming the people by showing the fake pictures of your property on internet. They are doing to take money from you as after check out the next day only, we had asked to refund our remaining 2 days booking amount as we had booked for 3 days and they had the audacity to refuse. Shame on them fraudsters. Shame on you coastal grand.

I hv cancelled still money not refunded

The property location is good.. but not well maintained. it's under staffed.. and so under staff that the manager has to do everything including food serving, room service, check in check out etc. We do not get the experience that we expected. it can't be tagged as a resort.. no amenities.. the room is with TV but that will not work. they provide lock and key as Door inbuilt lock not working. not provided with toiletries.. geyser water heating capacity not ok.. Harding 1/2 bucket in 1 hours.. I would say the stay experience and price is not matching.. it's over priced.. and people whose first priority is experience of what you are paying plz don't choose this so called resort..they provide breakfast that is good..ok type..