Ningbo Tianyi Plaza he Hotel

Facilities: Very complete. On the first day of check-in, I found that the TV was tilted, so I called the front desk. Because it was too late, the engineering was off work. The next day, the front desk immediately changed my room. There was a water dispenser in the room. It would be better if there was cold water. Now it is about 35 degrees outside every day. The water dispenser in the room only has 100 degrees hot water. I have to wait too long to drink water. Sanitation: Very clean Environment: Great, because I like quietness, I specially note the window seat near the temple, quiet and beautiful environment outside the window Service: Every time I come to Ningbo, I will choose this place first This is a very nice hotel. The only thing that touched me was that the lady at the front desk remembered me. On the day of check-in, the lady said she remembered me. I didn't note the end next to the temple this time, but the lady said she remembered me and took the initiative to arrange for me to stay at the temple end. It was very considerate. I will stay here again in the future. The last time I stayed here in Ningbo was 23 years ago. As a result, the lady at the front desk still remembered me, which was great. Because I booked 6 nights this time, in order to avoid going downstairs to swipe the card every day, the lady helped me get it done at once, so I don't need to go downstairs to the front desk to swipe the room card every day, which is very considerate.

Very satisfactory stay experience, the front desk staff ⭐Xiao Qiao⭐ is particularly outstanding! After checking in, I found that the room smelled of smoke. After reporting it to the front desk, the staff had a very good attitude, apologized immediately, and actively and quickly helped me coordinate to change to a clean and odorless room. The problem was solved very efficiently. The front desk remained patient and enthusiastic throughout the process, which made people feel very comfortable. Thumbs up for the service awareness and problem-solving ability of the front desk! I will choose here next time.