Hotel Grand Omasha

no ac, no cleanning, no quality foood, its really terible in my life. I will never recommend this hotel

My experience was terrible. Mosquito lizards and many insects were in the room. There was no backup of the light, i had to finish my dinner in the mobile light. No land line phone in the room and didn't get proper customer care no to share my experience directly to customer care no. It took me more than a hour to speak with representative but they also couldn't resolve my problem.

I am writing to express my disappointment regarding my recent stay at your hotel. Unfortunately, my experience was far from satisfactory, and i hope my feedback will be taken constructively to improve your services. 1. Overall experience: my overall experience was very poor during my stay. 2. Food quality: the quality of the food provided was below average and did not meet my expectations. 3. Limited food and drink options: i found that there were very few options available in terms of food and drink. 4. Billing issues: i encountered difficulties when trying to split or share the food bill. 5. Breakfast service: due to a gas shortage, i was unable to have breakfast during my stay, which was quite inconvenient. 6. Lockout incident: there was an issue with the door lock after 10 pm, and i had to wait outside for 15 minutes, which was frustrating and concerning. 7. Staffing concerns: it appeared that only three staff members were handling all the operations, which impacted the efficiency and service quality. 8. Overall satisfaction: this was an extremely disappointing experience for me. I hope you take these points into consideration to enhance the quality of services provided by your hotel. I believe addressing these issues will contribute positively to the satisfaction of your guests in the future.