هوم2 سويتس باي هيلتون نوكوميس ساراسوتا كاسي كي

Clean rooms! Close to the beach!

I was surprised that a Hilton hotel would be so dirty. The floor mat at the check in desk was stained and was in dire need of vacuuming. Walking down the hall to the room, the carpeting was also in need of vacuuming. Upon entering the room, there were shreds of something on the floor. The sofa was stained with God knows what. Some type of liquid or food stains. I would not sit on the sofa. Inside the drawers hadn't been cleaned out. They needed to be vacuumed. Needless to say, I didn't put anything in the drawers. Shall I go on? The second I opened the door I was hit with a stench that smelled like either super bug spray or some other chemical. it filled the entire room. if it were earlier in the evening and had I been staying for more than one night, I would have asked to change rooms, but I was very tired. This smell really put a major damper on my mini vacation. When I got home, I noticed that all the clothes in my suitcase were infested with that odor. Everything had to be washed, including the unworn items. The hotel clerk who checked us in had no personality whatsoever. When a questioned was asked, like what room number was I assigned, she wouldn't tell me. She just slid the key over and said to look in the envelope, like some kind of game show. No one was nearby to listen in. She had an overall annoyed look on her face the entire time. On previous reviews, I saw that someone else commented on a smell in the room but I thought, what would be the chances of getting the same room. I guess the chances were good. On a good note, the beds were fairly comfortable and the pillows were soft. I must say though, for a Hilton property, I was quite disappointed.

The carpet in our room was sticky. Every time I got into the shower, the white tub was black from us walking on the filthy carpets. I had to make my older kid wear shoes until she was getting into bed, and refrain her from playing on the floor. It's not an easy ask for a 4-year-old. There was man's face hair in three of the drawers. Not just a little but an excessive amount. Our beds were made with bed skirts.(why?) We had no sheets or quilt. I specifically asked for a quiet room because I have a 10-month-old baby who we did not want to be disturbed because she sleeps through the morning. And yet banging in the room above me for 2 days doing construction starting at 8:00 a.m. woke her up. And the banging continued until we left at 11:00 each day. Who knows how long that went on. I asked the front desk if we could switch rooms because of the construction. They said no problem manager will be contacting you when she gets in in the next 30 minutes. Nothing ever came from this. The staff was friendly. But by far, this was the worst home2 Suites I've had the experience of staying in. We had to wait a full day to get a do not disturb door hanger because the hotel was out. The couches were completely stained. I took photos of a few things. After this experience, I'm not sure if I will book any more Hilton Hotels in the future.

Every associate we interacted with met us with a smile, a hello and made eye contact with us. They were very accommodating & helpful. The rooms were large, beds very comfortable & clean. The entire property was clean and inviting. The kids loved the pool area. We will definitely be using this location for future stays.

The breakfast was quite poor, there weren't many options for the price of the room, it could have been better.

Great place to stay Very clean and friendly staff Housekeeping was wonderful We had great time