Home2 Suites by Hilton Nokomis Sarasota Casey Key

Everything excelente

The carpet in our room was sticky. Every time I got into the shower, the white tub was black from us walking on the filthy carpets. I had to make my older kid wear shoes until she was getting into bed, and refrain her from playing on the floor. It's not an easy ask for a 4-year-old. There was man's face hair in three of the drawers. Not just a little but an excessive amount. Our beds were made with bed skirts.(why?) We had no sheets or quilt. I specifically asked for a quiet room because I have a 10-month-old baby who we did not want to be disturbed because she sleeps through the morning. And yet banging in the room above me for 2 days doing construction starting at 8:00 a.m. woke her up. And the banging continued until we left at 11:00 each day. Who knows how long that went on. I asked the front desk if we could switch rooms because of the construction. They said no problem manager will be contacting you when she gets in in the next 30 minutes. Nothing ever came from this. The staff was friendly. But by far, this was the worst home2 Suites I've had the experience of staying in. We had to wait a full day to get a do not disturb door hanger because the hotel was out. The couches were completely stained. I took photos of a few things. After this experience, I'm not sure if I will book any more Hilton Hotels in the future.

This was the first time booking a packaged trip from ******* and our first trip flying with our children. This was also our first trip to Florida. The staff made us feel welcomed and accommodated us very well. Great job we will use you guys for our stay always. Great job!