Country Inn & Suites by Radisson, Charleston North, SC

We had a 3pm check in... completely pre-paid... had tickets for a later event... We were told 3 separate times, after 3 pm, that our room wasn't ready. We were an hour and a half late getting into our room. There was absolutely NO compensation for the delay. Didn't even wave the incidental charge. We were late to our ticketed event. We were told at check in that our check out time would be at 12pm. (Awesome! We can sleep in) Got to the room, and we were pleasantly surprised that we were assigned a room with a jacuzzi tub inside. Went to get bath "stuff" for the jacuzzi later that night. Got back to the room to find out that the jacuzzi tub was completely inoperable. Disappointed is an understatement. Took a bath in the regular tub (was spacious enough and the water was nice & toasty)... sitting in the tub I see that I'm surrounded by a ring of black mold & grime... (pictures) Breakfast was pretty good. Much better than general continental... Told check out was at 12pm.... Beginning at 10 am the day we were leaving, we received a knock at the door every 30 minutes, from house keeping, to ask if we were checking out and ready to have our room cleaned- dispite the "do not disturb" tag on our door. We left early to avoid anymore hassle. It was just disappointing in general. The beds were comfy, the water hot, the pillows billowing, but the general results were disappointing...

Amazing and very friendly staff

Room was nice, bed was too hard.

The property has a few homeless people living on the outside by the parking lot. There was hair on the floor and in the tub when we checked in. There was no cable connected for the 2 days I was there. There were 2 mattresses in the hallway both days

Nice place

Stay far far away from here Well where do I start, I cheaped out on my stay. Don’t do it here. I checked in with the front desk, smooth enough. Room was less than standard of clean but enough for an evening stay. At around midnight the front desk gave another customer a key to my room he his daughter and my wife daughters and myself were all in for a scare as we were awoken to the door being shaken. Did we get notice ? Did the front desk call up? Nope. Instead 7 am and a non uniformed employee is banging on the door asking for our information. As anyone else would we packed up and loaded the truck. I stopped by the front desk to ask why sla non uniformed employee would be treating us like we stole a room and why they wouldn’t have called the room instead of awaking us again. All I got was they had a system error on choice hotels side. I asked why my rooms key was given to someone else, I got it was a system error and no level of accountability. I asked for a manager I was told 2 to 3 days before someone could address my issues. At this point I asked the front desk for their house key since they gave mine away, oddly enough they wouldn’t give me their house key but were unable to see the issue with giving out my room key. I cannot recommend this place to anyone. If you value safety and security run don’t walk run