Prince Resort

Check in was a nightmare! After being told our check in was being delayed for mopping floors then to find that the floors hadn’t even been swept. The room was filthy!

We love staying at Prince Resort, positive experience the whole trip! We stayed in tower 2 & it was perfect! Perfect views, clean rooms, pools in both towers.

Stayed at tower 1 and staff was wonderful and responsive to any issues. The hotel shows its age and some TLC is needed but was wonderful for our family and special needs son. The rooms were spacious for his medical chair and a beach wheelchair was provided by an agency free of charge. Free parking and access to beach was wonderful. Pools and Lazy river were wonderful and kids loved them. Elevators were spacious to accommodate gusted and our son as well. There was a broken a few days but was repaired but be prepared to wait for elevators as tend to be slow and busy. The website was confusing when we booked the room and stayed for 6 nights but breakfast wasn’t included since wasn’t booked in the package. We also booked anticipating family events at the hotel that were offered but ended the week before. Overall, it was a great trip for a family with a special needs child. The resort could offer more family events at the hotel since it is at the beginning of the beach but I would recommended to family/friends and stay again.

I did not get the ocean view room that I reserved. Breakfast was horrible. Short staffed. The pictures online were deceiving. The pool area did not look inviting at all. The bathtub was stained really bad. And the bed was awful. Although they did get us a mattress topper, which was nice. Very outdated. Would not recommend.

The most dirty, filthy hotel I’ve ever seen or smelled. The room itself was old and worn, but clean. However there was an odor that came into the room through the air conditioning and plumbing and the hotel hallways were disgustingly dirty. Visible dirt and garbage on the carpet floors and dirt on the walls and a horrible smell. Nothing was cleaned in the halls the 2 nights we were there, just the room trash and towels were changed.

The prince resort at cherry grove was incredible. We were seconds from the beach, beautiful ocean views, clean room and clean linens. Our family really enjoyed both pools and lazy river! We would go back in a heartbeat.