North Platte Inn and Suites

Check in person was wonderful. Checking out a young lady was sitting outside the lobby and approached me asking for a ride. When I said no she asked if she could use my doorkey. I let the checkout employee know immediately and when he came out she had moved up the street.Other than that (at 5:20 am) the stay was fine and employees helpful and courteous

Shower heads were dirty and clogged, bathroom was very cramped, one small wastebasket, dusty everywhere

Perfect for a night if passing through. Typical road side motel. Good for a one stop night. Nothing wowing, nothing negative.

The room looked 100% different then the photos shared. They were just basic motel rooms, which fine, it is what it is, I wanted something cheap and I got what I paid for. What I rate them poorly for us their customer service. They charged me a $50 hold, which ok, some hotels/motels do that, but it was a full on transaction, not just a hold. It wasn't released, nothing, was completely taken off and has not even attempted a return. I stayed there almost a month ago now, and still nothing. Have called multiple times, just get told that it could take longer because it was a reliable card, ok, but almost a month now? I've even called and talked to customer service for this branch and nothing, just shows as a transaction from North Platte Inn & Suites. Beyond frustrated with their inability to even try and solve this problem.

Other then no pizza place close by it’s good.

The hotel was nice and quiet!