Super 8 by Wyndham Moberly MO

I booked my room about 3 weeks early. I have a disability and have problems with stairs. i booked and paid for a king room handicap accessible. Their staff called me at 8:16 a.m. offering to upgrade my room if I took a room up stairs. I told him no l have a problem with stairs. I confirmed he would hold my prepaid room. At 2:38 pm he called me again wanting to confirm I was going to be there. I confirmed that I would be there by 7:00 pm to watch the chiefs game. I arrived around 6:40 to find they had gave my room to someone else. Very rudely informed me that my only choice was an upstairs room or cancel. I asked him why they had called me twice that day to confirm and still didn't hold my room. He very rudely said Take or leave it. After I had dragged my suitcase up the flight of stairs, I found our room was tidy, but the bathroom door was so swollen that we were afraid it would stick if we closed it. The hair dryer had become so hot that it had melted on both sides, and we were afraid to use it. My room was 226 if you would like to check it out. If it were my business, I would terminate the rude guy you have checking people in and checking reservations.

Room was neat and tidy. Remote was difficult on the channel selection control.

The tub drain plug didn't work. Only able to take a shower. The bathroom tile could have been scrubbed in the corners. Instructions for tv viewing should be posted. Great towels and linens.