The Commodore Hotel

We had booked a night away and with hours to go before we checked in I received an email saying our booking was cancelled, no common decency to call us - shocking service good job we saw it in time and after seeing all other reviews I’m not surprised at your lack of concern for peoples plans

1/518 hours ago on  Google We slept in the car!!! We both awoke to feeling very ill and feeling like we were burning. The room had been newly painted (clearly over dirt) and hadn't been aired out so I can only imagine the fumes have made us ill. After spitting blood i decided it was time to vaccate the room. (4am) The carpet is filthy, the floor smells like an actual tip. A constant smell of rotten garbage. The shower is filthy, the towels have toothpaste staines on them. The floor was wet with brown liquid which I can only imagine was a last minute attempt to clean it. The radiator pipes are resting on the floor. Huge fire hazard. The code for the door would not work and there is no emergency number so we were stuck outside for a good hour. When we were finally let in the owner didn't apologise and said 'OK ladies remember to keep it down for everyone else' like we were children. Disgraceful. Worst experience of my life. The smell of **** is the top tear aroma you will experience in that hell hole

DO NOT BOOK THIS HOTEL! After having booked this hotel and travelling to Nottingham to attend a family wedding in tragic circumstances. I arrived at the hotel with my family of 6 after travelling from Italy only to discpver that our rooms had been given away as there was a problem (resolved) with my credit card. At no point was this ever communicated to me and we were effectively homeless for the night. It is appaling that this is allowed to happen in this digital day and age where communication is at everyone's fingertips. I received an email saying my card needed updating, I updated it but in the meantime our 2 family rooms wwere given away. THIS IS ABSOLUTELY UNACCEPTABLE.