Parkhotel Morris Novy Bor

nicht 4 Sterne Das Hotel wirbt mit 4 Sterne Standard. Auf der Internetseite wird vieles angeboten: 24h Rezeption, Wäschebügelservice, Zimmerservice. Kontakt kurz vor Aufenthalt per Chat-Bot. Info: Rezeption seit Jahren (!) nicht am Sonntag und sonst auch nur 7-19 Uhr. Bitte selbst bügeln, kein Zimmerservice. Bitte per Schlüsselbox einchecken. Es herrscht Personalmangel. Trotzdem waren wir zufrieden, denn es war eine 3-Sterne Dienstleistung zu einem 3-Sterne Preis. Wir würden wiederkommen.

The hotel says they have a 24-hour front desk, but they onky have a receptionist for 12 hours. The security person there for the other 12 hours isn't able to assist with any concerns. Ehen I checked in the pillow cases was filled with hair and Inwas concerned it was not clean. The room was also dusty, and I had to wipe it along with cleaning the bathroom. It was disappointing. They try to charge for everything. If you want a robe or slippers, they will charge for it. The hotel also did not have hot water for my last night, and the morning I checked out. Inasked one of the ladies to fill my water bottlenwith hot water so I could use that water to clean up since it was very cold outside which meant the water from the shower was also very cold and she told another guest (because she thought I couldn't understand her) that I thought this was America and asked to speak to the manager and I was strange or not normal for expecting to get a hot shower every day. It is very rude to discuss other guest with customers even if you think they don't speak the language. Overall, my experience was disappointing.

Fint hotel til prisen. Fint hotel til prisen. Rent værelse. Skøn teresse og lækker morgenmad. Men selve byen bød ikke på så meget.

P. Very uncomfortable beds and low quality of breakfast. Interiors need desperately someone who will make it more visually appealing and functional. Hotel is in a small town but charging 6eur for parking as an additional source of revenues.

We chose Nový Bor as a base for exploring beautiful Bohemia, & sadly, that’s all it was - a base. This is NOT a 4star hotel, for the following reasons: No aircon in the room (it was an average of 25 degrees during the night); No refreshments (tea/coffee/water/etc.) in the room; The beds were really hard & uncomfortable; The decor in the rooms & the whole hotel was very dark & outdated (90s dark wood, & lots of black/silver); The shower head kept slipping down; We could hear every time another room used the toilet - the flush was almost in our room; They seem to like mirrors & large gaudy glass decorations here - loads of them; Don’t be fooled by the photos of the lovely old building at the front - no idea what they use it for, but it isn’t rooms; You have to pay to park by the hotel, but there is a free car park about 50m down the hill; Breakfast is served between 7&10am, but if you arrive after 9, you get what’s left.

Prima Unterkunft! Tolles Frühstück! Parken im Gelände plus 6 Euro