مستخدم نزيل
22 يونيو 2025
A travel lodge is just a travel lodge. It's the staff that make or break a stay. I have had worse stays in 5* expensive accommodation. But due to the staff in this Travelodge, the customer service we received, was 5* plus.addition the rooms were also super clean! & large ! All due to Angie, who was amazing, always, kind, informative and super helpful at every interaction and also Claire who, just the same was absolutely fab . These staff members are a credit to Travelodge. !!! I was surprised to learn that neither were actually management within your organisation. Which is a crying shame. I did also have an interaction with the " manager" on departure & whilst she was not awful, I felt she did not have the same level of care or customer service, for her guests, as had been consistently provided by other staff . would definitely stay here again .
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