Queenswood Cottage

Apenas o quarto se salva no meio de tanto desastre. O restaurante é um caos, tanto em termos da qualidade da comida como do serviço. É muito amadorismo e incompetência. O pequeno almoço é parco, sem variedade e extremamente pobre. Eu sei que o país neste momento enfrenta dificuldades mas isso não justifica que os hóspedes não sejam servidos com o mínimo exigível. Pouca atenção á limpeza do quarto: estive 3 das 4 noites sem que despejassem o caixote do lixo. Até mesmo para mudar as toalhas de banho foi necessário fazer um pedido expresso. Definitivamente não recomendo este hotel a ninguém.

This place was lovely. Great room snd bathroom, very clean. The little restaurant served beautiful food a. Nd breakfast was great, thank you Tom Cruz and other staff. The manager was dp helpful and took us for the train in his Tuk Tuk on the morning we left. Great location. DONT LOOK ANY FURTHER THAN THIS HOTEL. stayed 2 nights from 1wth 13th March

The room was very dark and the soft furnishings were very tired and tatty looking. We did not find staff very welcoming on arrival . We ate at the restaurant on site but were the only people in there. Note that no alcohol is served here. Breakfast did not start until 8am which is late for getting out on trips. We needed to leave at 8:30 so turned up promptly at 8 which we had mentioned at dinner the night before and there was no sign of anyone. We got the girl who was on her phone at reception to reluctantly come and find someone . The man who served us tried his best but it was all a bit of a rush.

Boutique hotel, bear in mind it’s 3 * hotel, very quirky and different. Our bathroom was very unusual as well. Very comfortable bed.Really enjoyed our stay. Staff were lovely. Food was good. Our room was funky and fun. Very close to other amenities/restaurants. Definitely recommend for families.

Small and Cosy Boutique property centrally located and not very far from main attractions at Nuwara Eliya. We stayed at family cottage which had a comfortable double bed and two queen beds at Mezzanine level which our kids liked a lot. Cottage is very pretty all done in wood and bathrooms are decent and we particularly like the shower area which is done in stone giving an antique finish. Check in was not smooth and we had to wait a long as reception staff was busy and our welcome green tea was served a bit late after repeated reminders which was not good. Safe in Room was not functional and it was changed next day but after repeated persuals. Bed covers were dirty and they were changed after request. Heater was available in room and was very useful as it got really cold at night. Limited breakfast buffet but staff is very cooperative and will go an extramile with smile to prepare food for you and they even packed us paranthas when we were going for excursion. There is small souvenir shop which got some good quality jackets but do negotiate a bit before buying. Bit overpriced may be because of peak season. Any ways not a bad choice for couple of nights stay.

Our room had a mezzanine level for the twin beds which my son loved. The whole room and the bathroom were spacious and well-decorated. The staff are welcoming and helpful and a free pool table kept my son entertained.