Grand Atilla Otel

About this hotel I can say that it is definitely worth every penny you spend. The staff is friendly, especially Veysel who is very helpful if you want a trip to Alanya or the surrounding area, or want to go shopping. Hamamm is pleasant and affordable. The food is delicious and I especially like the fact that the food is served by the staff without a buffet.

Personally I would not recommend this hotel to anyone. There are some good things about the hotel. The reception staff were all very friendly and helpful. The rooms were basic but clean and they were cleaned to a good standard every day. The Customer experience man Veysel was excellent and helped us book numerous excursions at a much better price then the agencies offer. The Hamam (Turkish bath) was also excellent that we booked to go more then once. The Hamam worker Naya was excellent. Other then this there was not much good about the hotel. This is the first all inclusive hotel I have ever been to where cocktails or basic drinks like Malibu are not all inclusive. Instead they have people who harass you all day to buy cocktails and shots. This made us feel unwelcome. Most of the bar staff were nice although one bar staff in particular was awful. His name is imra/emra (I am unsure on spelling). He made me and my 3 friends feel uncomfortable from the beginning, glaring at us, refusing to serve us drinks and he even swore at us and threw ice at us as well as making punching gestures (he did not smile once). We did not understand what his problem was and after speaking to the other bar staff they said he is always a problem and he doesn’t like English people. So he is a racist. He deserves to be fired and really ruined our experience at the hotel which was a shame as all of the other staff were lovely. As for the food, it is the worst food I have ever seen in a hotel. I personally am a vegiterian and had a choice of rice salad and bread to eat at breakfast, lunch and tea (not even chips). Even for non vegiterians the food was awful with the same options every day of chicken fish rice and salad. I know the hotel was cheap but I still would not say it is good value for money .