Family Hotel Gran Ivan

a decent hotel for an overnight stay. it was a nice hotel near to the central bus station and mall

Отель Супер. Всем рекомендую. Хорошие номера. Хорошее обслуживание. Хороший Вай Фай

Nice enough Pretty ordinary place. The location isn't really good for cafes and restaurants or much to see walking around, but it is pretty close to the central bus terminal and mall.

Clean, fantastic staff and excellent English spoken, near to shopping mall and bus station( 4 min walk)

More like a 1 star motel We stayed here because it was close to the airport and we had an early flight. Definitely NOT a 3 star hotel, more like 1/1.5 stars. Room was not very clean and very old. The bed was a thin foam mattress, not comfortable. The staff was helpful and nice!

Terrible service It took 45 minutes for the hotel clerk to process the person before me. He and I were standing and having a nice conversation, but I don't know why it took so long, and she told me, in a stony tone - not at all friendly - to sit down and wait. It was very hot and humid in the lobby - extremely uncomfortable. When the clerk finally got to me, she couldn't find the reservation which was pre-paid. It took almost 20 minutes for her to find it. Although she did apologize, it was not a pleasant way to begin. Then she told me my room would be on the fourth floor, and there is no elevator. So, I carried everything up the stairs. The room was fine and clean, with air conditioning. The bed was comfortable, although the chair at the desk was not comfortable.