Wrexham Town Centre

Sarah and the team were amazing! Nothing was too much trouble and our stay went seamlessly, even though we had some guests checking out halfway through the stay and others taking their rooms. It wasn't a straightforward booking, and the team handled it perfectly. The rooms were immaculate and the food was delicious. There honestly wasn't a thing we'd change. One of the team specifically wanted to share their thoughts - "I thought all the staff were absolutely fantastic, really attentive. Nothing was too much trouble. The way they handled the huge influx of guests over the weekend was amazing. Everybody was fab the reception staff, the housekeeping and the chef …..brilliant" Massive thanks again to Sarah and the Team..... See you the next time we come to Wrexham!!

Nice hotel. Good staff. A little over priced I think, so you definitely shouldn't have to pay an extra £10 per night to park. It used to be free parking for residents and you'd register your vehicle reg. ... Which is also a much better idea when somebody's car alarm is going off outside my window all night, they'd know who's room to knock on...

We parked at the Premier Inn Hotel in Wrexham to attend a concert as part of husbands 60th present. But we are also members of Wrexham AFC and are on their social media groups so I'll share on there too. They have a lot of international visitors who stay there who I'd hate to get caught out. Premier Inn advertise paid parking - I think they advertise £7 for 24hrs . But if you are resident they give you a promo code on check in for discount (it's very near football ground so anyone can park there) hence I thought it was cheap but thought was discount from Hotel. Used the machine inside Hotel. Selected leave time for late morning on the 15/03 but we left 09:44. I think the pay system may be deliberately set up to trick you to default to midnight same day and not 24hrs hence the fine letters says 00:00. I also have a payment receipt screenshot from the machine and confirmation email. So a very expensive mistake staying here that I wouldn't chance again. I know the hotel would say its managed by a private firm but its presumably the hotels land and they partnered with the private firm.

This is an absolutely fantastic hotel within in stone’s throw of Wrexham stadium. I cannot fault the staff and the welcome I received. The breakfast was delicious and I wish I could go again just for the that! Car parking was so easy and the area felt safe. The room was very comfortable and I slept like a dream!

I've been using Premier Inn Wrexham City Centre for years for myself and children, since it first opened, as a base to visit family still living in the area, having moved away from Wrexham 30+ years ago. Without fail staff have always been friendly and helpful. The rooms have always been clean and the food good. My most recent stays were on my own whilst my father was in the local hospital. The staff were very helpful in rebooking and reallocating the same room on an ad-hoc basis, which was dependent on my father's condition. When I explained my reasons for staying staff were very thoughtful in allocating an especially quiet room so that I may sleep well in the day when I'd been at the hospital all night. Sadly, my father passed away during one of my stays but Lynne G, Nathalie, & Jade - to name just a few - were there to comfort me with very much appreciated hugs, sympathy and even a lovely card and bouquet. When I returned again to arrange the funeral they were just as kind and helped by sharing their own experiences. I don't usually write reviews for anything, good or bad, but the level of customer service went well above & beyond expectations. The staff will always hold a special place in my memory for the warmth and compassion they showed at such a hard time in my life.

The overall experience was very good. The Staff are amazing, the major drawback for me was Breakfast as I have to watch what I eat and at£8:99 for a bowl of cereal and two quasonts that's a bit steep. Apart from that I highly recommend Premier Inn.