Laguna Beach Alya Resort & Spa - All Inclusive

The hotel boasts fantastic pools, private beach access, and free jeep transportation. Guests praise the varied breakfast options, spacious clean rooms, and exceptional staff. However, some may find it lively.

The hotel was a solid 4. We had a nice room, although maybe a little small. Great size bathroom and balcony with a view both to the sea and to the forest. The room had probably the best location in the whole hotel. The room was cleaned every day, including change of bed linen and bathroom towels. Good cleaning crew! The refrigerator in the room had only bottled water and nothing else. A lot of German and British guests. The personnel liked to speak German first instead of English. Did not bother me, I can manage with both. The food served was ok. Nothing fancy, but adequate. French fries were in my opinion very good. The desserts looked nice, but were not to my taste. The coffee was all Nescafe, even though it came from the machine. The only way to get a decent coffee in the morning was to press espresso button twice and then add hot milk from a separate container next to the coffee machine. Of course it was possible to order a cup of Turkish coffee, once the patisserie or lobby bar were opened (at 10.00) This did not help obviously at the breakfast table. In bars the alcohol brands that they were offering seemed to be of decent quality. (Gilbey's gin and vodka, J&B whisky, Havana Club anejo rum), I would have appreciated, if the hotel had had alcohol free beer to offer in their all inclusive program though. Draft beer was Tuborg, fountain drinks were from Coca Cola. Only some mixers (tonic etc) were from a bottle. The beach is maybe 300 meters from the hotel. Very steep hill, but it is possible to use a transfer service also (a really old Land Rover) The sun beds by the pool were very sturdy (wooden). Nothing like that plastic crap. There were always plenty of empty sunbeds available. Did not have to wake up early in the morning in order to get a sunbed. In my opinion the hotel showed no signs of wear and tear after 9 years of being in business. Everything looked still fresh.  The wifi was ok, but was not particularly fast. It was possible to watch short video clips. However, the connection was dropped at time to time. For the price that I paid for a week this hotel was a good choice. The guest relations was very flexible. I forgot to book a la carte restaurant for the last night in the hotel, but the lady in guest relations was able to squeeze us in for the same night, even though you were supposed to book the restaurant the day before.

Very pleasant stay and a great hotel. Food was very good, staff were great, entertainment was decent, rooms were well appointed and clean. Excellent value for money. Really benefits from its newness, everything worked, nothing was tired or broken. The only thing preventing a 5 star review was the beach which was a little disappointing given it was a shuttle bus away and very stoney.