Premier Inn Birmingham Oldbury (M5, Jct2)

We stayed at this premier inn it was just ok it was very short staffed one girl doing restaurants bar and waiting on tables she was rush off her feet the extras like no glass in bathroom to rinse teeth no advise booklet in room they did put fan in as no air-conditioning we asked for our room to be made up on our 2 night stay but not done so 10 o'clock on our return at night had to go reception to get clean towels it was very short of staff

This premier inn was a bit old and tired but it’s clean and the bed was lovely. Breakfast was cooked to order and was good. The five stars are going to Jess who worked in the restaurant who was beyond amazing. She was also very patient and kind with my very chatty son!

I don’t normally leave reviews but felt I should give one about the girl working till 7am Wednesday night. She was sat in the reception and was very polite to me and a coworker I had been in and out of the hotel that evening after 1am and the young girl my apologies I didn’t catch her name was walking about the newish corridors and I had accidentally scared her on the stairs I felt bad and gave my sincere apologies but she was dead kind about it and even laughed. Sorry again! I did hear her singing every now and then which was lovely by the way!

What can we say ! Absolutely spot on service for the last 3 morning from the young lady that served us professional, polite , helful with a great sense of humour! Made some pretty grim mornings weather wise bright ... thankyou Jamie (wife remembered your name ) thankyou

Working nearby so booked this Premiere Inn due to its convenient location. We found welcoming staff on reception on our arrival. Hadn’t booked anywhere for evening meal so we ate at the onsite restaurant. Food was good and great value with the meal deal . Thanks to Jess at the restaurant for her friendly and helpful service over dinner. Recommended.

I stayed here a few times in March & April. I was visiting the area after a family bereavment and later funeral. The hotel was perfect, warm & comfortable. The reception and house keeping staff I met were really friendly. A special mention to Tracey on reception who was very kind and understanding at what was a difficult time.