Phoenicia Blue View

A bad experience. I don't usually leave bad reviews, because I always find a way to view the best in every experience, but this time is impossible. I will start with the + We opted for a room with a sea view, it was decent size, taking in consideration that we also have to accommodate a baby bed. The view from top floors over the sea is beautiful. The restaurant offer a variety of food, in generally you can find something to eat. Not so baby friendly, but they always offered to take care and cook special food for babies if ask. And now the - Loud music from the shows untill the midnight, even if in the schedule was mentioned that it will end at 23:00. Worst isolation ever( the room's door is as old as the building, only painted and that was it). Room's windows and mirrors never clean. In generally the room was not so clean. This is not a 4 ⭐ hotel in comparation with others from Black Sea. Everything was just renovated with cheap materials, without any attention on details or general aspect. My general sensation was that everything was cheap and average handled in as it was something exclusive. As conclusion I did stay in better and nicer places rated 3 ⭐ with good and qualitative facilities.

Too loud. Do not recommend for famiies. I understand that there is a show but the music is extremly loud. The beach has too many stones. Could use a tractor to clean the beach everyday. The sand is hard while next to the restaurant is so soft…. Overall, dissapointed! At 380 euro per night you expect a better standard. Even the staff could be improved

Very bad experience!! Although they say they are child orientated, it is almost impossible to stay here with a small child. No way to move around all facilities with a stroller, and at night parties untill 04:00 AM . The reception is a joke, staff that not only speak bad romanian butt neither english. Breakfast is very and I mean VERY LOW QUALITY!! Staff is not wearing gloves and touching all the food with their hands, clothes look very dirty. Although this hotel was once an icon for the Black Sea, it is now only kitch and a muck of what HORECA should be. During our stay all the staff was implicated in organizing the birthday of the owner, including parties, fireworks and keeping all guest out of certains areas, all after 22:00 PM during sleep hours, disregarding all the guests of the hotel.