Home2 Suites by Hilton Olive Branch

Horrible breakfast, big rooms but bleach-stained and other stains carpet. The sofa needs to be replaced because it's very loud when you sit on it. Our family in other rooms experienced the same thing. The tv in our sofa area had bad lines in it. Obviously, it needs to be replaced. I alerted the manager on duty, but who knows if they will do anything about it. The worst part was the breakfast. Stale Raisin Bran and the food was the worst I've had at a hotel. I won't stay here again.

The breakfast wasn't good

Our microwave was broken. The pool heater didn't work. The waffle maker was broken but it just looked like it needed to be cleaned and staff didn't want to clean it. The oatmeal was not placed out at breakfast. Attendants were not quick to refill the items. They were not filing the fridge with chocolate milk, just white but they had chocolate bc I had to ask for it and she gave it to me. We had really noisy neighbors that played Hispanic music loud all night. We needed a cot and they didn't have one for us. We didn't hand linens for the pullout couch and had to go get them. She wouldn't give us 2 blankets only 1. The breakfast staff was rude and I overheard one day to another that they wanted to quit. The facility was nice , it just is not being kept up by staff well at all. I paid a lot for this room and was disappointed.

Dirty, ran down. We stayed at Home 2 this weekend for a baseball tournament. I have stayed at Home 2 several times, and never have I seen one so dirty and ran down. I paid $200 for what looked like a cheap motel. I expected much more from a brand of Hilton. The floors were absolutely disgusting, walls were dirty, paint chipping off the doors, stains on the sofa bed, broken cabinets. It just me made feel dirty. If I wanted to experience this, I would search for a more budget hotel. Very disappointed in Hilton.

Room was very spacious and clean. The bathroom could use a ventilation fan especially if you like hot showers.

The property was clean and the service was very good