Comfort Inn & Suites Olive Branch - Memphis South

Both times we reserved this hotel they sent us a text on the day of arrival asking what time we expected to get there, which was unusual but we didn't mind and figured maybe it would guarantee they were ready when we got there. Last summer we thought this hotel was very nice, with large suite-style rooms. On this year’s visit the hotel still looked nice, but when we got off the elevator on the third floor the entire hallway had a strong musty stench which continued into our room. Using the air conditioner did not help the odor. It was so bad that I woke up several times and wondered if the smell was what had awoken me. The towels were not absorbent at all, like they probably used too much fabric softener. My husband found hair in the bathroom that didn’t match either of us. So we will not be staying here again.

We were close to where we planned to hangout that weekend. Everyone was kind and check-in/out was quick and easy. The breakfast was decent too.

It’s difficult to find. Not visible from the street. No signage. Floor was filthy, my clean socks were black after walking just a short amount on the tile floor. Vending machine sparsely stocked and only accepted cash. We had to ask for towels. Not up to Comforts usual standards. Disappointed