"I had a room on the recently renovated 6th floor. The new very modern design is impressive. Matched with the service quality at NH, the central location close to the City centre and quick access to the highway, it is an easy choice to stay there. I book NH Olomouc since many years for business and private and it always is a nice experience."

"This hotel is without doubt the best value and the best hotel in Olomouc. The food is excellent, the rooms superb and the staff friendly and helpful. Being opposite the Railway station it is in an ideal location. I highly recommend it,. I also suggest you take a day on the Osoblaha steam railway from Tremesna v Slezsku."

"Hotel is clean and staff is great, but breakfast was far from abundance shown on photos. Very limited food choice. One hour from the start some of the food was gone for good. In addition all pancakes and cakes tasted somewhat chemical. There is no kettle or anything similar in a basic room. The room was spacious and AC worked as it should though. Hotel is about 15 minutes walk from tram stop (if would be closer, but there's no sidewalk along the big street nearby)."

"I stayed two nights in this hotel on my business trip and was very satisfied. The room was clean and light, bet comfortable and breakfast rich and delicious. I very much appreciated friendly and helpful staff. The hotel is located in a walking distance from the historical centre which made my stay even more enjoyable. I can truly recommend."

"I stayed in a Junior Suite. The room itself was modern, spacious, and very well equipped, and it felt genuinely premium. I specifically chose this room because of the large bathtub. Unfortunately, the bathtub could not be used at all during the stay because the drain plug did not work. Despite several attempts by staff, the issue was never resolved. The staff openly admitted they were already aware of this defect, which is particularly disappointing when the bathtub is a key feature of this room category. The wellness area was available only in a limited mode. The staff there were friendly but clearly disorganized. What left a very poor impression was being given a dirty towel in the wellness area — something that should simply never happen in a hotel of this level. The lobby bar — if it exists at all — was not available during the stay. The same applied to several other services, always with the explanation “maybe another day.” This creates a strange paradox: you book a hotel, but without services. And this happened during holidays, when most of the city was closed and there was literally nowhere to eat or drink outside the hotel. In such situations, a hotel should compensate for the lack of options in the city — not mirror it. Room service was available only from the third day of the stay. While the food quality itself was good, the absence of room service during the first two days, combined with a closed restaurant and no lobby bar, is a serious failure — especially during a holiday period. Housekeeping was one of the biggest issues. The bedsheet was already dirty upon arrival and was not changed at any point during the entire stay, even though the room was “cleaned” later. From a hygiene perspective, this is unacceptable and hard to comprehend in a hotel positioning itself at a higher standard. Breakfast was modest, with a very limited selection and not particularly fresh pastries. The worst part, however, was the organization: staff were moving metal carts between tables while guests were eating, collecting dishes and creating significant noise. As an almost surreal moment, staff members were also seen taking food for themselves and removing plates from the breakfast area. The biggest disappointment overall was communication — from the initial reservation process to the check-in experience. It felt chaotic, inconsistent, and at times as if the guest was an inconvenience. Ironically, the check-out staff were very friendly, but by then the overall impression was already damaged. Summary: a beautiful, new hotel with excellent rooms, but services, organization, and basic hygiene standards do not currently match the price or expectations. Especially when the city is effectively closed, a hotel should step in and provide services — unfortunately, that did not happen here. A real shame, because the potential is clearly there."

"From the train station, take tram 7 right to the front door. Check Google Maps for directions. This is a great hotel to stay in. It is completely soundproof. I have a view facing the main street and I hear no noise. Also, no noise coming from the rooms around me. Check-in was quick, and the staff was friendly and helpful. The bed was comfortable, wifi worked well, there was a small fridge, a safe, a large desk and a comfortable rocking type chair. A good buffet breakfast is served and numerous items available. Old town can be reached in about 5 minutes, a large shopping mall about a 15 minute walk away. No minuses for this hotel, all pluses."

"A very modern accommodation facility with many technologies suitable for the 21st century, underground garages, and air conditioning, microwave oven, fridge, big enough. Everything is clean. Very kind and helpfull staff. The breakfest was just perfect."

"Another stay at the OREA Hotel Arigone Olomouc, this time instead of a double room, I had a four-person room. The service was excellent, friendly, and always helpful and smiling, both at reception, during breakfast, and during housekeeping. Complimentary espresso or a glass of lemonade (on sunny days) was available. The price was very reasonable, and the room and bathroom were spotless. I highly appreciate the amenities in each room, including a small kettle for making tea and coffee. The room is accessible to guests with children, wheelchairs, and the disabled. The food selection will surely satisfy even the pickiest and most discerning. The staff, during breakfast, constantly replenishes the offered products, dishes, and even cakes. The atmosphere is intimate and welcoming, almost homey. The hotel's location is excellent, very close to the market square and St. Michael's Church. It makes me want to stay at this hotel again!"

"The spa was only open on weekends and was not available, but overall it is a really good hotel. Best recommended!"